Did you also put the environment variables in the Apache configuration file in /etc/httpd/conf.d and/or in OTRS's /opt/otrs/Kernel/Config.pm ? -- Mike
On Fri, May 23, 2014 at 2:10 AM, Carlos Andrés Gallego Arboleda < carlos.gall...@itconsultores.com.co> wrote: > Hello. > > I had several problems whit the OTRS 3.3.7 Installation under RHEL6 and > Oracle11 > > I have already installed the clients for the conection. > > oracle-instantclient11.2-basic-11.2.0.4.0-1.x86_64 > oracle-instantclient11.2-sqlplus-11.2.0.4.0-1.x86_64 > oracle-instantclient11.2-devel-11.2.0.4.0-1.x86_64 > > Set the Evn > export ORACLE_BASE="/usr/lib/oracle" > export ORACLE_HOME="/usr/lib/oracle/11.2/client64" > export LD_LIBRARY_PATH="/usr/lib/oracle/11.2/client64/lib" > export NLS_LANG="spanish_spain.utf8" > export NLS_DATE_FORMAT="YYYY-MM-DD HH24:MI:SS" > export ORACLE_USERID="system/pass@otrs" > export PATH=$PATH:$ORACLE_HOME/bin > > The DBD::Oracle is installed on the machine by cpan > > When I try to test the otrs.CheckModules.pl > > o DBD::Oracle......................ok (v1.74) > > > But when I try to run the web installer show this message. > > > Can't connect to database, Perl module DBD::Oracle not installed! > > > Anyone can help me? > > > Best Regards. > > > > > *Carlos Andrés Gallego* > > *Director de Servicios* > > > > *ITConsultores - ITCON S.A.S* > web: www.itconsultores.com.co > > email: carlos.gall...@itconsultores.com.co > Tel: (+57 4) 320 7960 ext. 1004 > > Cel: (+57) 301 501 42 49 > > Cra 41 Nro 9 - 51 Edificio Arteria Of 104 > Medellín - Colombia > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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