Hi, Thanks for your responses, that files are already modified.
the issue is resolved, just create and modify this file. /etc/ld.so.conf.d/oracle.conf include the line */usr/lib/oracle/11.2/client64/lib* Best Regards. *Carlos Andrés Gallego* *Director de Servicios* *ITConsultores - ITCON S.A.S* web: www.itconsultores.com.co email: carlos.gall...@itconsultores.com.co Tel: (+57 4) 320 7960 ext. 1004 Cel: (+57) 301 501 42 49 Cra 41 Nro 9 - 51 Edificio Arteria Of 104 Medellín - Colombia 2014-05-23 9:30 GMT-05:00 piyush mishra <mpecpiyus...@gmail.com>: > ie apache conf file > On May 23, 2014 7:59 PM, "piyush mishra" <mpecpiyus...@gmail.com> wrote: > >> Plzz put the env.variable in otrs HTTPS config file >> >> Piyush >> On May 23, 2014 1:19 PM, "Michiel Beijen" <michiel.bei...@gmail.com> >> wrote: >> >>> Did you also put the environment variables in the Apache configuration >>> file in /etc/httpd/conf.d and/or in OTRS's /opt/otrs/Kernel/Config.pm ? >>> -- >>> Mike >>> >>> >>> On Fri, May 23, 2014 at 2:10 AM, Carlos Andrés Gallego Arboleda < >>> carlos.gall...@itconsultores.com.co> wrote: >>> >>>> Hello. >>>> >>>> I had several problems whit the OTRS 3.3.7 Installation under RHEL6 and >>>> Oracle11 >>>> >>>> I have already installed the clients for the conection. >>>> >>>> oracle-instantclient11.2-basic-11.2.0.4.0-1.x86_64 >>>> oracle-instantclient11.2-sqlplus-11.2.0.4.0-1.x86_64 >>>> oracle-instantclient11.2-devel-11.2.0.4.0-1.x86_64 >>>> >>>> Set the Evn >>>> export ORACLE_BASE="/usr/lib/oracle" >>>> export ORACLE_HOME="/usr/lib/oracle/11.2/client64" >>>> export LD_LIBRARY_PATH="/usr/lib/oracle/11.2/client64/lib" >>>> export NLS_LANG="spanish_spain.utf8" >>>> export NLS_DATE_FORMAT="YYYY-MM-DD HH24:MI:SS" >>>> export ORACLE_USERID="system/pass@otrs" >>>> export PATH=$PATH:$ORACLE_HOME/bin >>>> >>>> The DBD::Oracle is installed on the machine by cpan >>>> >>>> When I try to test the otrs.CheckModules.pl >>>> >>>> o DBD::Oracle......................ok (v1.74) >>>> >>>> >>>> But when I try to run the web installer show this message. >>>> >>>> >>>> Can't connect to database, Perl module DBD::Oracle not installed! >>>> >>>> >>>> Anyone can help me? >>>> >>>> >>>> Best Regards. >>>> >>>> >>>> >>>> >>>> *Carlos Andrés Gallego* >>>> >>>> *Director de Servicios* >>>> >>>> >>>> >>>> *ITConsultores - ITCON S.A.S* >>>> web: www.itconsultores.com.co >>>> >>>> email: carlos.gall...@itconsultores.com.co >>>> Tel: (+57 4) 320 7960 ext. 1004 >>>> >>>> Cel: (+57) 301 501 42 49 >>>> >>>> Cra 41 Nro 9 - 51 Edificio Arteria Of 104 >>>> Medellín - Colombia >>>> >>>> >>>> >>>> --------------------------------------------------------------------- >>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> Archive: http://lists.otrs.org/pipermail/otrs >>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>> >>> >>> >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >> > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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