Seems that otrs.GenericAgent.pl have a problem too. It keeps running after showing:
Job: 'send escalation notifications' - Use module (Kernel::System::GenericAgent::NotifyAgentGroupOfCustomQueue) for Ticket (...) Thanks. On Mon, Feb 23, 2015 at 10:09 PM, aledr <matrixworkstat...@gmail.com> wrote: > Hi Carlos! > > It is 4.0.3 and I can reach https://cloud.otrs.com from it. > I can open "index.pl?Action=Admin <http://index.pl/?Action=Admin>" but > not "index.pl?Action=AgentDashboard > <http://index.pl/?Action=AgentDashboard>" or " > index.pl?Action=AgentTicketResponsibleView > <http://index.pl/?Action=AgentTicketResponsibleView>" as example. > > Thanks. > > On Mon, Feb 23, 2015 at 9:55 PM, Carlos Rodríguez < > carlos.rodrig...@otrs.com> wrote: > >> Hi Aledr, >> >> If you are using OTRS 4, please make sure you can reach >> https://cloud.otrs.com from your OTRS box. >> >> ((enjoy)) >> >> Carlos Rodríguez >> >> >> >> >> On Feb 23, 2015, at 1:28 PM, aledr <matrixworkstat...@gmail.com> wrote: >> >> Hi there! >> >> Suddenly I'm not able to go after login on index.pl, but customer.pl >> still works normally. >> No message on logs, no error, nothing... It just keeps "loading". >> >> How can I debug this? >> >> Thanks. >> -- >> [ ]'s >> Aledr - Alexandre >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > > -- > [ ]'s > Aledr - Alexandre > > -- [ ]'s Aledr - Alexandre Gerente de T.I. - Equipe Exata T.I. 44 3029-6416 44 9116-3154 (TIM) www.exatati.com.br
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