> *Got a packet bigger than 'max_allowed_packet' bytes* adjust in mysql config and restart mysql.
Summary: attachment too big. On Mon, Mar 9, 2015 at 3:50 AM, claude <pref-o...@haute-garonne.gouv.fr> wrote: > Hi, > > Everyday I have error : > > *Can't process email with MessageID > <<20130416095744.f1fec12d8...@xxxxxxx.xxxx.xx> > <20130416095744.f1fec12d8...@xxxxxxx.xxxx.xx>>! Please create a bug report > with this email (From: mailer-dae...@mx1.ovh.net > <mailer-dae...@mx1.ovh.net>, Located under var/spool/problem-email*) on > http://bugs.otrs.org/ <http://bugs.otrs.org/>!, Got a packet bigger than > 'max_allowed_packet' bytes, SQL: 'INSERT INTO article (ticket_id, > article_type_id, article_sender_type_id, a_from, a_reply_to, a_to, a_cc, > a_subject, a_message_id, a_in_reply_to, a_references, a_body, > a_content_type, content_path, valid_id, incoming_time, create_time, > create_by, change_time, change_by) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, > ?, ?, ?, ?, ?, current_timestamp, ?, current_timestamp, ?)'* > > This message refers to a old deleted ticket. In *var/spool/problem-email* > I have two files named > > *"problem-emailxxxx". *Can I delete this files and does this action > solves this problem ? > > Thanks and regards. > > Claude > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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