Hi, we have running OTRS version 4.0.6. See: [root@server tmp]# rpm -qa|grep otrs otrs-4.0.6-01.noarch Now I have downloaded new version 4.0.7[root@server tmp] wget https://www.otrs.com/download-thank-you/thank-you-downloading-otrs-software/?download=/RPMS/rhel/6/otrs-4.0.7-01.noarch.rpm In order to upgrade. Is enough to run: rpm -Uvh otrs-4.0.7-01.noarch.rpm ?? I have searched on OTRS manual and it only showed how to upgrade from an old version 2x, 3x to 4x. But I didn't found how to upgrade to a new patch level.
Thanks. El Martes 7 de abril de 2015 13:58, Jakub Szczepańczyk <j.szczepanc...@alfavox.pl> escribió: Hi, is it possible to disable "closed succesful" state on states list which normaly could be set when using answer templates? -- Jakub Szczepańczyk --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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