SysConfig
Edit Config Settings in Ticket -> Frontend::Agent::Ticket::ViewMerge

On Wed, Apr 15, 2015 at 4:22 AM, Jakub Szczepańczyk <
j.szczepanc...@alfavox.pl> wrote:

> Hi there,
>
> when i merge tickets i have predefine message body:
>
> Your email with ticket number <OTRS_TICKET> is merged to
> <OTRS_MERGE_TO_TICKET>.
>
> How to add more variables to this message like subject:
>
> Your email with ticket number <OTRS_TICKET> TICKET_SUBJECT is merged to
> <OTRS_MERGE_TO_TICKET>.
>
> --
> Jakub Szczepańczyk
>
> ---------------------------------------------------------------------
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Reply via email to