SysConfig Edit Config Settings in Ticket -> Frontend::Agent::Ticket::ViewMerge
On Wed, Apr 15, 2015 at 4:22 AM, Jakub Szczepańczyk < j.szczepanc...@alfavox.pl> wrote: > Hi there, > > when i merge tickets i have predefine message body: > > Your email with ticket number <OTRS_TICKET> is merged to > <OTRS_MERGE_TO_TICKET>. > > How to add more variables to this message like subject: > > Your email with ticket number <OTRS_TICKET> TICKET_SUBJECT is merged to > <OTRS_MERGE_TO_TICKET>. > > -- > Jakub Szczepańczyk > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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