Hi Members,

I am trying to get approval via mail in a process ticket. I put
ticketarticlecreate in transition action and specified mail id as parameter
along with other parameters.  Ticket article get created and visible in
process ticket but mail for approval not getting delivered to
customer/managers.

Please let me know if I am missing anything here.

Thanks
Vishhesh kumar
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Reply via email to