Hello, I believe that if you run installer.pl without creating previously the database and entering the root credentials, it will allow you to create the user, the database and its structure. The only downside of this approach is that you have to temporally grant access to root from the IP address of OTRS. You can remove this access once the installer has finished.
On 31 August 2015 at 10:39, Rudolf Bargholz <bargh...@onlinetravel.ch> wrote: > Hi Holger, > > > > Why not create the DB on a local VM, then copy the DDL and execute the DDL > of the OTRS database manually via console. > > > > Regards > > > > Rudolf Bargholz > > > > *Von:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *Im Auftrag > von *holger.patz...@t-systems.com > *Gesendet:* Montag, 31. August 2015 17:20 > *An:* otrs@otrs.org > *Betreff:* [otrs] OTRS with remote DB > > > > Hi, > > > > I have problems installing OTRS on a Server using a NON LOKAL mysql > installation. > > For various reasons we decided to have a “centralized mysql Server”. > > > > But, > > even IF I enable remote root access (which normaly is a nogo) the > web-installation breaks after Installation of the otrs database, as the > otrs user is not installed for remote access by the otrs scripts!! (The > fact, that I entered something different than > > The installation stops, whining that the access is not permitted, and > there is no chance of healing (e.g.: local “grant …” on the db by the > user), instead the installation stops. So you have to start at the > beginning, wich means, you have to drop the database. > > > > Why isn’t it possible to have something like a “try again” button, which > opens the possibility to heal certain installation-script bugs during > installation. ?? > > > > Has anyone any suggestions or an Installation guide for a remote > mysql-Server installation for me? > > > > Bye, > > Holger > > > > -- > > Holger Patzelt > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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