Seeing on and off in upstate NY

Matthew Topper

-----Original Message-----
From: Outages [mailto:outages-boun...@outages.org] On Behalf Of Jason 
Hellenthal via Outages
Sent: Thursday, August 27, 2015 2:23 PM
To: outages@outages.org
Subject: Re: [outages] Level3/TW Telecom issues?

Retracting my statement from yesterday this is still a solid issue here. Yes 
absolutely still continuing. Root Cause would be a great explanation at this 
point.

> On Aug 27, 2015, at 13:10, Ryan Brooks via Outages <outages@outages.org> 
> wrote:
> 
> 24 hours of on and off packet loss, more than just Chicago.   More 
> communication would be helpful.   NOC can't seem to decide if it's transport 
> or routing.  Any insights?
> 
>> On Aug 27, 2015, at 1:08 PM, Bobin Joseph via Outages <outages@outages.org> 
>> wrote:
>> 
>> We just got another update saying they still have issues.
>> 
>> 
>> IP services are affected across multiple markets. The IP NOC and IP and 
>> Transport Tier III are actively troubleshooting the issue. Operations 
>> Engineering is engaged and Field Services is on site in Chicago, IL 
>> investigating the issue.
>> tw telecom has identified a network failure affecting your services. tw 
>> telecom tier-2 group is investigating the issue at this time.
>> 
>> Thanks,
>> Bobin
>> 
>> From: Outages [mailto:outages-boun...@outages.org] On Behalf Of Aaron 
>> Gross via Outages
>> Sent: Thursday, August 27, 2015 10:55 AM
>> To: Bob Hancock
>> Cc: outages@outages.org
>> Subject: Re: [outages] Level3/TW Telecom issues?
>> 
>> We are seeing the same things that happened yesterday on our circuits in 
>> Milwaukee and Chicago areas. Lots of packet loss and large latency through 
>> Chicago exchanges.
>> 
>> On Thu, Aug 27, 2015 at 12:33 PM, Bob Hancock via Outages 
>> <outages@outages.org> wrote:
>> We were seeing substantial loss through Chicago this morning but it 
>> seems to have subsided at this time.
>> 
>> 
>> Bob Hancock
>> 
>> 
>> On 08/27/2015 12:19 PM, Steven Fischer via Outages wrote:
>> > we are still seeing significant packet loss to 3 of our sites in 
>> > the Midwest.
>> >
>> > On Thu, Aug 27, 2015 at 12:47 PM, Bobin Joseph via Outages 
>> > <outages@outages.org <mailto:outages@outages.org>> wrote:
>> >
>> >     We got this from Level3____
>> >
>> >     __ __
>> >
>> >     Hello,
>> >
>> >     The network outage has been resolved.
>> >
>> >     *Event Conclusion Summary*
>> >
>> >     Start: August 26, 2015 19:15 GMT
>> >     Stop: August 27, 2015 00:14 GMT
>> >
>> >     Root Cause: An unknown issue in Chicago, IL was impacting IP services.
>> >     Fix Action: Adjustments were made to resolve the issue and restore
>> >     services.
>> >
>> >     Summary:
>> >     The IP NOC responded to an unknown issue in Chicago, IL that was
>> >     impacting IP services. Tier III Technical Support were engaged to
>> >     assist with investigations, and adjustments were made to resolve the
>> >     issue and stabilize traffic. Monitoring continues to ensure
>> >     stability. Should further issues be experienced, please contact the
>> >     Level 3 Technical Service Center.
>> >
>> >
>> >     ____
>> >
>> >     __ __
>> >
>> >     Thanks,____
>> >
>> >     Bobin____
>> >
>> >     __ __
>> >
>> >     *From:*Outages [mailto:outages-boun...@outages.org
>> >     <mailto:outages-boun...@outages.org>] *On Behalf Of *Ryan Gelobter
>> >     via Outages
>> >     *Sent:* Thursday, August 27, 2015 9:44 AM
>> >     *To:* Rafael Possamai
>> >     *Cc:* outages@outages.org <mailto:outages@outages.org>
>> >     *Subject:* Re: [outages] Level3/TW Telecom issues?____
>> >
>> >     __ __
>> >
>> >     Was anyone able to get some useful information out of Level3
>> >     regarding this yesterday? Also is anyone else seeing similar 
>> > issues?____
>> >
>> >     On Aug 26, 2015 2:40 PM, "Rafael Possamai via Outages"
>> >     <outages@outages.org <mailto:outages@outages.org>> wrote:____
>> >
>> >     Here's a graph showing some packet loss: http://imgur.com/KVAzetA
>> >     
>> > <http://cp.mcafee.com/d/FZsSd38w83hJ5xyXxEVsKCMrKrhKCy-qen4TXCQrFEL
>> > CzBNBBUSztd5YQsK9LECQrFKnuv7fICO1fomHoG2BqG_2rqI_fZvBPqJlvxdJmvD-LO
>> > VJV1NxR1Z_HYYMM-YeoWZOWarxEVV5MsMqemrKth5dqWqJTT-l3PWApmU6CQjr1J7HF
>> > kr8kJ6h3PtPo0eiF5KfbU1gp41jVy1KHsZ8_gKgGT2TQ1lmVWh-D00jqb2pEVsdwLQz
>> > h0qmWJPQzZ3iWq80HVDPSs182Cy04-vWVEwBizvQ96SjhOrehG_98MC>____
>> >
>> >     __ __
>> >
>> >     __ __
>> >
>> >     On Wed, Aug 26, 2015 at 3:16 PM, Matt Elliott via Outages
>> >     <outages@outages.org <mailto:outages@outages.org>> wrote:____
>> >
>> >     Anyone else having issues on Level3?  We’re seeing packet loss with
>> >     anything that traverses Chicago.____
>> >
>> >     __ __
>> >
>> >     Thanks,____
>> >
>> >     Matt____
>> >
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>> > <http://cp.mcafee.com/d/avndy0QrhooKUqenbFI6XCQrFELCzBNd-VJ6WqbVEVs
>> > ppudETjhvd7byrW9J6WrBTDNPX9IwjS5GSawFmGLMCSHfP_nVsSHlnUjrlDV_HYKrug
>> > sotgvvW_fccfL3CeLsKyCUqeuhs7c6zBCXDkhjmKCHtZ_BgY-F6lK1FJcSMrhWWl6O5
>> > bhAgYTsSjDdqymoIToHMd9_7wrwCHIcfBisEeROHsZ8_gTlKuAvEn8lrxrW0GHsZ8_j
>> > w09J5xcQsK6MnWhEwdbtmVWh-xFtd40lYPVXe0A1jh02vfZsQgiFhLW4zr9EVdBPdH>
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>> > EVsppudETjhvd7byrW9J6WrBTDNPX9IwjS5GSawFmGLMCSHfP_nVsSHlnUjrlDV_HYK
>> > rugsotgvvW_fccfL3CeLsKyCUqeuhs7c6zBCXDkhjmKCHtZ_BgY-F6lK1FJASMrhWWl
>> > 6O5bhAgYTsSjDdqymoIToHMd9_7wrwCHIcfBisEeROHsZ8_gTlKuAvEn8lrxrW0GHsZ
>> > 8_jw09J5xcQsK6MnWhEwdbtmVWh-xFtd40lYPVXe0A1jh02vfZsQgiFhLW4zr9EVdWo
>> > Uq>____
>> >
>> >
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>> > <http://cp.mcafee.com/d/k-Kr41ESyMNtMQsKnjodTdETjhvd7byrZPqdQQnPhOU
>> > OOYrhKCy-qen4TQjqdQTbLfzDSjp0DIblIl1iJlvxdJmvD-LOVJmGLMCSHfP_nVsSYw
>> > UMWw-_R-uoovu7ctuVt5dMQsYyUeod7bdTeEyCJtdmXX_axVZicHs3jr1JwSzRQGdAa
>> > mz8xVKVIDeqR4INpKNnwqj-f0T1dnoovaAVgtHBmVWh-xKHsZ8_gKgGT2TQ1lmVWh-D
>> > 00jqb2pEVsdwLQzh0qmWJPQzZ3iWq80HVDPSs182Cy04-vWVEwBizvQ96SjhOrVbh4>
>> >
>> >
>> >
>> >
>> > --
>> > To him who is able to keep you from falling and to present you 
>> > before his glorious presence without fault and with great joy
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>> > USztd5YQsK9LECQrFKnuv7fICO1fomHoG2BqG_2rqI_fZvBPqJlvxdJmvD-LOVJV1Nx
>> > R1Z_HYYMM-YeoWZOWarxEVV5MsMqemrKth5dqWqJTT-l3PWApmU6CQjq9J7HFkr8kJ6
>> > h3PtPpesRG9pyPtyL0QDYu1K2qKMM-l9OwXnaJPQzZ3tmVWh-xsxlK5LE2GJPQzZe00
>> > CQm4PhOUr1vF6y0QJRrDF7W6BQQg1nPfDIU2g5d409Y_RPh1aB6_EidICzASH16Ohmp
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--
 Jason Hellenthal
 JJH48-ARIN




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