On Aug 27, 2015, at 1:08 PM, Bobin Joseph via Outages <outages@outages.org>
wrote:
We just got another update saying they still have issues.
IP services are affected across multiple markets. The IP NOC and IP and
Transport Tier III are actively troubleshooting the issue. Operations
Engineering is engaged and Field Services is on site in Chicago, IL
investigating the issue.
tw telecom has identified a network failure affecting your services. tw telecom
tier-2 group is investigating the issue at this time.
Thanks,
Bobin
From: Outages [mailto:outages-boun...@outages.org] On Behalf Of Aaron
Gross via Outages
Sent: Thursday, August 27, 2015 10:55 AM
To: Bob Hancock
Cc: outages@outages.org
Subject: Re: [outages] Level3/TW Telecom issues?
We are seeing the same things that happened yesterday on our circuits in
Milwaukee and Chicago areas. Lots of packet loss and large latency through
Chicago exchanges.
On Thu, Aug 27, 2015 at 12:33 PM, Bob Hancock via Outages <outages@outages.org>
wrote:
We were seeing substantial loss through Chicago this morning but it
seems to have subsided at this time.
Bob Hancock
On 08/27/2015 12:19 PM, Steven Fischer via Outages wrote:
we are still seeing significant packet loss to 3 of our sites in
the Midwest.
On Thu, Aug 27, 2015 at 12:47 PM, Bobin Joseph via Outages
<outages@outages.org <mailto:outages@outages.org>> wrote:
We got this from Level3____
__ __
Hello,
The network outage has been resolved.
*Event Conclusion Summary*
Start: August 26, 2015 19:15 GMT
Stop: August 27, 2015 00:14 GMT
Root Cause: An unknown issue in Chicago, IL was impacting IP services.
Fix Action: Adjustments were made to resolve the issue and restore
services.
Summary:
The IP NOC responded to an unknown issue in Chicago, IL that was
impacting IP services. Tier III Technical Support were engaged to
assist with investigations, and adjustments were made to resolve the
issue and stabilize traffic. Monitoring continues to ensure
stability. Should further issues be experienced, please contact the
Level 3 Technical Service Center.
____
__ __
Thanks,____
Bobin____
__ __
*From:*Outages [mailto:outages-boun...@outages.org
<mailto:outages-boun...@outages.org>] *On Behalf Of *Ryan Gelobter
via Outages
*Sent:* Thursday, August 27, 2015 9:44 AM
*To:* Rafael Possamai
*Cc:* outages@outages.org <mailto:outages@outages.org>
*Subject:* Re: [outages] Level3/TW Telecom issues?____
__ __
Was anyone able to get some useful information out of Level3
regarding this yesterday? Also is anyone else seeing similar
issues?____
On Aug 26, 2015 2:40 PM, "Rafael Possamai via Outages"
<outages@outages.org <mailto:outages@outages.org>> wrote:____
Here's a graph showing some packet loss: http://imgur.com/KVAzetA
<http://cp.mcafee.com/d/FZsSd38w83hJ5xyXxEVsKCMrKrhKCy-qen4TXCQrFEL
CzBNBBUSztd5YQsK9LECQrFKnuv7fICO1fomHoG2BqG_2rqI_fZvBPqJlvxdJmvD-LO
VJV1NxR1Z_HYYMM-YeoWZOWarxEVV5MsMqemrKth5dqWqJTT-l3PWApmU6CQjr1J7HF
kr8kJ6h3PtPo0eiF5KfbU1gp41jVy1KHsZ8_gKgGT2TQ1lmVWh-D00jqb2pEVsdwLQz
h0qmWJPQzZ3iWq80HVDPSs182Cy04-vWVEwBizvQ96SjhOrehG_98MC>____
__ __
__ __
On Wed, Aug 26, 2015 at 3:16 PM, Matt Elliott via Outages
<outages@outages.org <mailto:outages@outages.org>> wrote:____
Anyone else having issues on Level3? We’re seeing packet loss with
anything that traverses Chicago.____
__ __
Thanks,____
Matt____
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