It is useless as an outage map, it just tells you "yep, it's out at your
specific address, sorry about that". We're talking about a potentially
widespread, infrastructure level issue affecting multiple towns... Not just
"my Internet is out at home".

Pretty sad when ComEd has you guys beat at, well, anything.

(I know, I know, take it to -discuss)

On Thu, Sep 7, 2023, 12:04 PM Livingood, Jason <jason_living...@comcast.com>
wrote:

> Your family member can always check
> https://www.xfinity.com/support/status-map/ and put in their address to
> get details on any network incidents affecting them. This info is also in
> the Xfinity app.
>
>
>
> Jason
>
>
>
> *From: *Outages <outages-boun...@outages.org> on behalf of Dustin Sneath
> via Outages <outages@outages.org>
> *Reply-To: *Dustin Sneath <dsne...@elkgroveparks.org>
> *Date: *Wednesday, September 6, 2023 at 21:49
> *To: *"outages@outages.org" <outages@outages.org>
> *Subject: *[EXTERNAL] [outages] Comcast Metro-E Chicago and Suburbs
>
>
>
> Received via a family member who works for a School in the area, and
> confirmed by Comcast. Services down since 4:40PM CT with no current ETR.
>
>
>
> Appears to affect a North/South line of communities stretching from O'Hare
> to Bridge view.
>
>
>
> That's all the info I have; if anyone can provide anything more technical
> that would be appreciated.
>
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