Thanks, that's great info. Any idea of a "low-cost" service to turn Lync into PABX? Could I connect it to my iiNet iiTalk? Could I buy Office365 + Lync E4 from US or is Telstra really the only option?
Thanks, Corneliu. On Fri, Apr 12, 2013 at 11:02 AM, Greg Low (GregLow.com) <g...@greglow.com>wrote: > Product = great. Telstra support = very poor. If we could deal directly > with Microsoft, it would be far superior. Telstra seem to just add a layer > of additional complexity, plus a big delay in support issues. You have to > deal with them first for support. Generally they later pass it on to > Microsoft for resolution but I’ve recently had it take a week for them to > do that. I would have saved a week if we could have dealt directly with > Microsoft support. Also, Telstra support is only available Mon-Fri business > hours. That on its own is enough to exceed many business SLAs.**** > > ** ** > > Lync that comes with the E3 offering is ok but biggest missing thing with > Lync is built-in PSTN integration. There are some local companies that can > help to provide that but there currently isn’t an E4 offering for > Australia, apart from you providing your own on-premises Lync server. There > are several options for those that are US-based. You can sign up to > low-cost services that turn Lync into your PABX. Then it really shines.*** > * > > ** ** > > I was really impressed with how easily I could set up Federations in Lync. > **** > > ** ** > > Regards,**** > > ** ** > > Greg**** > > ** ** > > Dr Greg Low**** > > CEO and Principal Mentor**** > > *SQL Down Under*** > > SQL Server MVP and Microsoft Regional Director**** > > 1300SQLSQL (1300 775 775) office | +61 419201410 mobile│ +61 3 8676 4913fax > **** > > Web: www.sqldownunder.com**** > > * * > > ** ** > > *From:* ozdotnet-boun...@ozdotnet.com [mailto: > ozdotnet-boun...@ozdotnet.com] *On Behalf Of *Corneliu I. Tusnea > *Sent:* Friday, 12 April 2013 10:18 AM > *To:* ozDotNet > *Subject:* Office365 ?**** > > ** ** > > Hi,**** > > ** ** > > Anyone tried Office365 + Lync?**** > > Is it worth it? Is it only available via Telstra or can I buy it in other > ways? How is customer support and what is the quality of Lync vs Skype?*** > * > > ** ** > > Thanks,**** > > Corneliu.**** > > ** ** >
