I don’t see any real reason why the US providers of Lync to PSTN integration couldn’t offer services to Australia. I’d be happy to have VOIP calls back to/from Australia when making/returning calls. You’d think you’d be able to just connect a local SIP endpoint to the IP of those overseas providers. I’ve done that in the past with Lync on-premises. But every one of the US ones that I’ve talked to, just says “oh Australia, we can’t do that yet”. It’s hard to see why.
You could presumably sign up in the US, if you have a credit card with a US billing address. Regards, Greg Dr Greg Low 1300SQLSQL (1300 775 775) office | +61 419201410 mobile│ +61 3 8676 4913 fax SQL Down Under | Web: <http://www.sqldownunder.com/> www.sqldownunder.com From: Corneliu I. Tusnea [mailto:corne...@acorns.com.au] Sent: Friday, 12 April 2013 11:36 AM To: Greg Low; ozDotNet Subject: Re: Office365 ? Thanks, that's great info. Any idea of a "low-cost" service to turn Lync into PABX? Could I connect it to my iiNet iiTalk? Could I buy Office365 + Lync E4 from US or is Telstra really the only option? Thanks, Corneliu. On Fri, Apr 12, 2013 at 11:02 AM, Greg Low (GregLow.com) <g...@greglow.com <mailto:g...@greglow.com> > wrote: Product = great. Telstra support = very poor. If we could deal directly with Microsoft, it would be far superior. Telstra seem to just add a layer of additional complexity, plus a big delay in support issues. You have to deal with them first for support. Generally they later pass it on to Microsoft for resolution but I’ve recently had it take a week for them to do that. I would have saved a week if we could have dealt directly with Microsoft support. Also, Telstra support is only available Mon-Fri business hours. That on its own is enough to exceed many business SLAs. Lync that comes with the E3 offering is ok but biggest missing thing with Lync is built-in PSTN integration. There are some local companies that can help to provide that but there currently isn’t an E4 offering for Australia, apart from you providing your own on-premises Lync server. There are several options for those that are US-based. You can sign up to low-cost services that turn Lync into your PABX. Then it really shines. I was really impressed with how easily I could set up Federations in Lync. Regards, Greg Dr Greg Low CEO and Principal Mentor SQL Down Under SQL Server MVP and Microsoft Regional Director 1300SQLSQL (1300 775 775) office | +61 419201410 <tel:%2B61%20419201410> mobile│ +61 3 8676 4913 <tel:%2B61%203%208676%204913> fax Web: <http://www.sqldownunder.com/> www.sqldownunder.com From: ozdotnet-boun...@ozdotnet.com <mailto:ozdotnet-boun...@ozdotnet.com> [mailto:ozdotnet-boun...@ozdotnet.com <mailto:ozdotnet-boun...@ozdotnet.com> ] On Behalf Of Corneliu I. Tusnea Sent: Friday, 12 April 2013 10:18 AM To: ozDotNet Subject: Office365 ? Hi, Anyone tried Office365 + Lync? Is it worth it? Is it only available via Telstra or can I buy it in other ways? How is customer support and what is the quality of Lync vs Skype? Thanks, Corneliu.
