Hey Greg, yup dealt with Telsta myself and they suck for this sort of thing. Good luck with it all, i didn't have any success
On Fri, Aug 1, 2014 at 8:15 PM, Greg Wood <g...@woodgreg.com> wrote: > On trying to find my latest office 365 query i found this thread again.. > > So, 1 month ago I raised a ticket to get a company name change via > Telstra.... > > Maybe it will get done by Christmas. > > > > Greg Wood > -- In October 2014, I'm riding 200km to help Cure Cancer > -- Please donate, I need $2500 to actually ride - > > <http://www.conquercancer.org.au/site/TR?px=1394961&pg=personal&fr_id=1141&s_src=GregWoodButton> > > g...@woodgreg.com > 0417044439 > > > On Mon, Jun 30, 2014 at 11:57 AM, Greg Wood <g...@woodgreg.com> wrote: > >> If you have ever tried to deal with Telstra about T-suite / office 365 >> you should be prepared to put your brain in neutral and set aside at least >> an hour... >> >> Talking from experience, the most trivial request turns into a support >> call going around in circles a few times. >> >> >> Greg Wood >> -- In October 2014, I'm riding 200km to help Cure Cancer >> -- Please donate, I need $2500 to actually ride - >> >> <http://www.conquercancer.org.au/site/TR?px=1394961&pg=personal&fr_id=1141&s_src=GregWoodButton> >> >> g...@woodgreg.com >> 0417044439 >> >> >> On Sat, Jun 28, 2014 at 1:05 PM, ILT (O) <il.tho...@outlook.com> wrote: >> >>> Greg, I agree. Peripheral to the Office365 matter, I would like to see >>> Microsoft with a more prominent “marketing presence” than has been so in >>> the last many years. But not to the extent and manner of Apple Stores and >>> the Genius Bar. >>> >>> Perhaps the 3-year deal with Telstra hinged on Telstra’s large >>> commitment to ‘cloud’ in Australia, a platform which did require some >>> selling – as did software as a service. I know the SBIT Pro group members >>> were annoyed at the Telstra-only model, and I don’t think the addition of >>> Optus would ameliorate that irritation. >>> >>> It was interesting to note the 1Tb cloud storage trumped by Google >>> announcing ‘unlimited’. >>> ------------------------------ >>> >>> Ian Thomas >>> Victoria Park, Western Australia >>> >>> *From:* ozdotnet-boun...@ozdotnet.com [mailto: >>> ozdotnet-boun...@ozdotnet.com] *On Behalf Of *GregAtGregLowDotCom >>> *Sent:* Saturday, June 28, 2014 10:41 AM >>> *To:* ozdotnet@ozdotnet.com >>> *Subject:* RE: Optus to sell Office365 >>> >>> >>> >>> I don’t want to see it forced through any reseller. I just want to have >>> the option to deal directly with Microsoft. Other people in the loop just >>> complicate support for me. I can do that with Google and with any number of >>> other global providers, so why not Microsoft? >>> >>> >>> >>> If I was running a milk bar or a cafe, I might feel differently. >>> >>> >>> >>> Both options should be available (ie: dealing with a partner if you need >>> that type of help, or not dealing with one if you don’t need that type of >>> help). And partners that push the products should be part of the ongoing >>> return on the products. I used to like the model that some companies used >>> when ADSL first appeared. Customers could deal directly with them if they >>> wanted. Partners could be involved in getting people signed up, and if they >>> did, they were part of the revenue stream from that point on (indefinitely >>> in relation to those connections). >>> >>> >>> >>> Bottom line is that I shouldn’t be penalised for being based in >>> Australia. >>> >>> >>> >>> Regards, >>> >>> >>> >>> Greg >>> >>> >>> >>> Dr Greg Low >>> >>> >>> >>> 1300SQLSQL (1300 775 775) office | +61 419201410 mobile│ +61 3 8676 4913 >>> fax >>> >>> SQL Down Under | Web: www.sqldownunder.com >>> >>> >>> >>> *From:* ozdotnet-boun...@ozdotnet.com [ >>> mailto:ozdotnet-boun...@ozdotnet.com <ozdotnet-boun...@ozdotnet.com>] *On >>> Behalf Of *ILT (O) >>> *Sent:* Friday, 27 June 2014 7:56 PM >>> *To:* ozdotnet@ozdotnet.com >>> *Subject:* Optus to sell Office365 >>> >>> >>> >>> I know the Small Business IT professionals groups around Australia have >>> been p!ssed off with O365 sales being Telstra-controlled for so long, so >>> this >>> <http://www.smh.com.au/it-pro/cloud/optus-gearing-up-to-fight-telstra-on-microsoft-365-turf-20140623-zse9x.html> >>> announcement (SMH, today) is good news. >>> >>> *Optus gearing up to fight Telstra on Microsoft 365 turf * >>> >>> Optus is preparing to tread on Telstra’s turf in the cloud computing >>> market after securing a long overdue partnership with Microsoft. >>> >>> There’s more interesting information in that SMH IT Pro article. >>> >>> >>> ------------------------------ >>> >>> Ian Thomas >>> Victoria Park, Western Australia >>> >> >> >