I like how some apps (banking in particular) map the login details to a 4 digit pin on the device. Gets rid of this problem.
On Wed, Nov 11, 2015 at 11:25 AM, Greg Keogh <gfke...@gmail.com> wrote: > Folks, I just got feedback from the first semi-live usage of an ASP.NET > app that has been designed for pleasant appearance on tablet devices. The > first users have iPads and ... *no one could sign in!* > > It turns out they all have mixed case passwords and the iPad is rather > clumsy with case changing. Once the problem was explained to them it all > came good, but it gave us a hell of a fright. > > So what do you do? Train people on how to live with the quirks of > keyboards on various brands and models of tablet devices? Use case > insensitive passwords? Are there mobile usage or coding conventions I'm not > aware on this issue? > > *Greg K* >