No NLB, just single moss server with separate sql, I believe moss is 6300, 
office 2007 sp1

From: ozmoss@ozmoss.com [mailto:ozm...@ozmoss.com] On Behalf Of Paul Turner
Sent: Tuesday, 17 February 2009 2:56 PM
To: ozmoss@ozmoss.com
Subject: RE: check in prioblem

If you are using NLB turn on the affinity.  What version of MOSS and Office?


Regards

Paul Turner
Senior Solutions Specialist

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From: ozmoss@ozmoss.com [mailto:ozm...@ozmoss.com] On Behalf Of Paul Noone
Sent: Tuesday, 17 February 2009 2:34 PM
To: ozmoss@ozmoss.com
Subject: RE: check in prioblem

Hi Chris,

We're still having this problem with some users. Do you have multiple WFEs?

First thought that it was a caching issue on certain systems but I think it's 
actually related to the "Config refresh" timer which is supposed to synch 
content and update changes across the application servers.

Check your Event logs on the SQL box to see if there are any refused 
connections from a particular WFE.

Regards,

Paul
Online Developer, ICT
CEO Sydney
From: ozmoss@ozmoss.com [mailto:ozm...@ozmoss.com] On Behalf Of Chris Grist
Sent: Tuesday, 17 February 2009 3:04 PM
To: ozmoss@ozmoss.com
Subject: check in prioblem

Hi guys,
Has anyone seen this.

1. User opens excel/word document
2. Clicks Check Out
3. Works on document from SharePoint Drafts (have checked file manually and 
contains updates.)
4. Saves / Closes Document and Checks In using the word interface.

The new version of the document is now without changes.

If I do the same on a similar machine no issues, if I replace step 4 on her 
machine with using the web interface to check in as part of the document 
library, it works as expected, seems to be a office problem but wouldn't know 
where to start.

Chris Grist
Technical Officer, ICT Systems
Education.au Limited

Level 1, 182 Fullarton Road
DULWICH SA 5065

p +61 8 83343291
f  +61 8 83343211

e cgr...@educationau.edu.au<mailto:cgr...@educationau.edu.au>
w www.educationau.edu.au<http://www.educationau.edu.au/>


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