What version of office do you have installed?

 

________________________________

From: [email protected] [mailto:[email protected]] On Behalf Of Nigel
Hertz
Sent: Monday, 1 June 2009 1:30 PM
To: [email protected]
Subject: RE: 'Explorer view' and office documents

 

Chris - yes to both of those.

 

Fadi - I created blank excel and word files and uploaded them, and had
the exact same issue.

 

 

Nigel

 

 

From: [email protected] [mailto:[email protected]] On Behalf Of Chris
Milne
Sent: Monday, 1 June 2009 1:26 PM
To: [email protected]
Subject: RE: 'Explorer view' and office documents

 

It only works from production if we access it via Citrix.

 

-          Are you using the same access mapping in the two scenarios?

-          In the Citrix scenario, are you using the same AD accounts as
when accessing it otherwise?

 

 

Kind regards,

 

Chris

 

From: [email protected] [mailto:[email protected]] On Behalf Of Nigel
Hertz
Sent: Friday, 29 May 2009 10:46 AM
To: [email protected]
Subject: 'Explorer view' and office documents

 

Hey all

 

I've come across a strange - and recent - issue with explorer view and
office document. Since sometime last week, we cannot copy and paste
office documents from the explorer view in a document library.

 

This was definitely working last week, as I needed to back up some files
to disk for an external client.

 

The error message we receive is "Cannot copy [file]: The parameter is
incorrect." This happens when trying to copy ANY word, excel or
powerpoint file from any document library within our production
environment. It does, however, work fine from test or dev. It only works
from production if we access it via Citrix.

 

PDF files copy fine, as to MS Project files.

 

I've checked all the usual suspects - path length, invalid characters,
permissions (both local and on the server) as well as the unusual
suspect of office-compatible saved (whereby you can't upload files that
are created in OpenOffice and saved as MS Word compatible)

 

I'm at a complete loss as to what is causing this, and am hoping someone
out there might have an idea.

 

Nigel

 

Kind regards

Nigel Hertz


Software Developer | Information Technology
Stockland
Level 25 | 133 Castlereagh Street | Sydney NSW 2000
T: 02 9035 2617 | F: 02 8988 2617

 


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