Hi Andrew and verry verry thanks for your answer and your time. Please, is 
possible to chcel my environmet throught TeamViewer ? I think, my problem may 
be with FreeRadius and local authentification running on packetfence server.

Thanks and regards,
Petr



Odesláno z iPhonu

31. 3. 2017 v 17:47, Torry, Andrew <[email protected]>:

> Check the QUEUE status in the GUI. You may well see that the dhcplistener is 
> backing up.
> You can end up with such a big delay between the user getting an IP address 
> via DHCP and the
> DHCPlistener process creating the NODE entry in the database that the users 
> browser tries to
> connect to the portal first and gets the message.
> 
> You can increase the thread count for the dhcplistener which may improve the 
> situation.
> 
> HTH
> 
> Andrew
> 
> 
> 
> 
> -----------------------------
>     Falmouth University
> -----------------------------
> 
> -----Original Message-----
> From: Jonathan Carey [mailto:[email protected]]
> Sent: 31 March 2017 15:37
> To: [email protected]
> Cc: Paul Coates
> Subject: [PacketFence-users] Intermittent issues with the captive portal
> 
> Hi All,
> 
> We're having some intermittent issues with the captive portal on our 
> PacketFence installation (6.2.1).
> 
> We're intermittently getting the "Your computer was not found in the 
> Packetfence database" when machines are placed in the Registration vlan and 
> redirected to the captive portal.
> 
> I've included an example below, machine in question here is b8:6b:23:53:16:b7 
> :
> 
> Mar 31 15:31:47 pfqueue(17607) INFO: [mac:unknown] DHCPREQUEST from 
> b8:6b:23:53:16:b7 (10.31.126.45) (pf::dhcp::processor::parse_dhcp_request)
> Mar 31 15:31:47 pfqueue(17607) INFO: [mac:b8:6b:23:53:16:b7] 
> b8:6b:23:53:16:b7 requested an IP with the following informations: last_dhcp 
> = 2017-03-31 15:31:47,computername = NJC109,dhcp_fingerprint = 1)
> 
> So the DHCP listener service definitely sees the DHCP messages.
> 
> At the pretty much the same time there is also the following messages in the 
> pfqueue logs:
> 
> Mar 31 15:31:48 pfqueue(17603) INFO: [mac:unknown] violation not added, MAC 0 
> is invalid! trigger internal::new_dhcp_info (pf::violation::violation_trigger)
> Mar 31 15:31:49 pfqueue(17605) INFO: [mac:unknown] violation not added, MAC 0 
> is invalid! trigger internal::new_dhcp_info (pf::violation::violation_trigger)
> 
> Any ideas?
> 
> Thanks
> 
> Jonathan
> 
> 
> 
> 
> 
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