What is the equipment that you are using ? Switch ? Wireless controller? What 
brand?

Your problem is that the equipment does not generate a RADIUS request and 
that’s needed for all authentication.

You see the captive portal without a RADIUS request and that can’t work.

> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) INFO: 
> [mac:00:50:56:91:0f:31] re-evaluating access (manage_register called) 
> (pf::enforcement::reevaluate_access)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) WARN: 
> [mac:00:50:56:91:0f:31] Can't re-evaluate access because no open locationlog 
> entry was found 

Thanks,

Ludovic Zammit
[email protected] <mailto:[email protected]> ::  +1.514.447.4918 (x145) ::  
www.inverse.ca <https://www.inverse.ca/>
Inverse inc. :: Leaders behind SOGo (http://www.sogo.nu <http://www.sogo.nu/>) 
and PacketFence (http://packetfence.org <http://packetfence.org/>)







> On Apr 13, 2021, at 2:58 PM, Di Battista Francesco <[email protected]> wrote:
> 
> Hi Ludovic, 
> this is the full log after unregister device:
> 
> Apr 13 19:07:17 pf packetfence: pfperl-api(18300) INFO: Database 
> /usr/local/fingerbank/db/fingerbank_Local.db was changed or handles weren't 
> initialized. Creating handle. (fingerbank::DB::SQLite::build_handle)
> Apr 13 19:07:17 pf packetfence: pfperl-api(18300) INFO: Database 
> /usr/local/fingerbank/db/fingerbank_Local.db was changed or handles weren't 
> initialized. Creating handle. (fingerbank::DB::SQLite::build_handle)
> Apr 13 19:07:17 pf packetfence: pfperl-api(18300) INFO: Database 
> /usr/local/fingerbank/db/fingerbank_Upstream.db was changed or handles 
> weren't initialized. Creating handle. (fingerbank::DB::SQLite::build_handle)
> Apr 13 19:07:17 pf packetfence: pfperl-api(11914) INFO: Instantiate profile 
> default (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 19:07:17 pf packetfence: pfperl-api(18300) INFO: Database 
> /usr/local/fingerbank/db/fingerbank_Upstream.db was changed or handles 
> weren't initialized. Creating handle. (fingerbank::DB::SQLite::build_handle)
> Apr 13 19:07:17 pf packetfence: pfperl-api(11914) INFO: Instantiate profile 
> default (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 19:07:18 pf packetfence: pfperl-api(19975) INFO: Instantiate profile 
> default (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 19:07:18 pf packetfence: pfperl-api(19975) INFO: Instantiate profile 
> default (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 19:07:43 pf pfqueue: pfqueue(18609) WARN: [mac:00:50:56:91:0f:31] 
> Unable to pull accounting history for device 00:50:56:91:0f:31. The history 
> set doesn't exist yet. (pf::accounting_events_history::latest_mac_history)
> Apr 13 19:07:43 pf pfqueue: pfqueue(18609) WARN: [mac:00:50:56:91:0f:31] 
> Unable to pull accounting history for device 00:50:56:91:0f:31. The history 
> set doesn't exist yet. (pf::accounting_events_history::latest_mac_history)
> Apr 13 19:08:41 pf pfipset[3447]: t=2021-04-13T19:08:41+0200 lvl=info 
> msg="Syncing to peers" pid=3447 
> request-uuid=e58af3b9-9c7a-11eb-a898-00505691ff38
> Apr 13 19:08:41 pf pfipset[3447]: t=2021-04-13T19:08:41+0200 lvl=info 
> msg="Syncing to peers" pid=3447 
> request-uuid=e58b805b-9c7a-11eb-a898-00505691ff38
> Apr 13 19:08:41 pf pfipset[3447]: t=2021-04-13T19:08:41+0200 lvl=info 
> msg="Syncing to peers" pid=3447 
> request-uuid=e58af3b9-9c7a-11eb-a898-00505691ff38
> Apr 13 19:08:41 pf pfipset[3447]: t=2021-04-13T19:08:41+0200 lvl=info 
> msg="Syncing to peers" pid=3447 
> request-uuid=e58b805b-9c7a-11eb-a898-00505691ff38
> Apr 13 19:08:43 pf packetfence_httpd.portal: httpd.portal(20821) WARN: 
> [mac:unknown] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:08:43 pf packetfence_httpd.portal: httpd.portal(20821) WARN: 
> [mac:00:50:56:91:0f:31] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:08:43 pf packetfence_httpd.portal: httpd.portal(20821) INFO: 
> [mac:00:50:56:91:0f:31] Instantiate profile default 
> (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 19:08:43 pf packetfence_httpd.portal: httpd.portal(20821) WARN: 
> [mac:unknown] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:08:43 pf packetfence_httpd.portal: httpd.portal(20821) WARN: 
> [mac:00:50:56:91:0f:31] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:08:43 pf packetfence_httpd.portal: httpd.portal(20821) INFO: 
> [mac:00:50:56:91:0f:31] Instantiate profile default 
> (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 19:08:44 pf packetfence_httpd.portal: httpd.portal(8288) WARN: 
> [mac:unknown] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:08:44 pf packetfence_httpd.portal: httpd.portal(8288) WARN: 
> [mac:00:50:56:91:0f:31] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:08:44 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Instantiate profile default 
> (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 19:08:44 pf packetfence_httpd.portal: httpd.portal(8288) WARN: 
> [mac:unknown] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:08:44 pf packetfence_httpd.portal: httpd.portal(8288) WARN: 
> [mac:00:50:56:91:0f:31] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:08:44 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Instantiate profile default 
> (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 19:08:45 pf packetfence_httpd.portal: httpd.portal(8428) WARN: 
> [mac:unknown] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:08:45 pf packetfence_httpd.portal: httpd.portal(8428) WARN: 
> [mac:00:50:56:91:0f:31] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:08:45 pf packetfence_httpd.portal: httpd.portal(8428) INFO: 
> [mac:00:50:56:91:0f:31] Instantiate profile default 
> (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 19:08:45 pf packetfence_httpd.portal: httpd.portal(20603) WARN: 
> [mac:unknown] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:08:45 pf packetfence_httpd.portal: httpd.portal(20603) WARN: 
> [mac:00:50:56:91:0f:31] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:08:45 pf packetfence_httpd.portal: httpd.portal(20603) INFO: 
> [mac:00:50:56:91:0f:31] Instantiate profile default 
> (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 19:08:45 pf packetfence_httpd.portal: httpd.portal(8428) WARN: 
> [mac:unknown] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:08:45 pf packetfence_httpd.portal: httpd.portal(8428) WARN: 
> [mac:00:50:56:91:0f:31] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:08:45 pf packetfence_httpd.portal: httpd.portal(8428) INFO: 
> [mac:00:50:56:91:0f:31] Instantiate profile default 
> (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 19:08:45 pf packetfence_httpd.portal: httpd.portal(20603) WARN: 
> [mac:unknown] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:08:45 pf packetfence_httpd.portal: httpd.portal(20603) WARN: 
> [mac:00:50:56:91:0f:31] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:08:45 pf packetfence_httpd.portal: httpd.portal(20603) INFO: 
> [mac:00:50:56:91:0f:31] Instantiate profile default 
> (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 19:09:01 pf packetfence_httpd.portal: httpd.portal(8288) WARN: 
> [mac:unknown] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:09:01 pf packetfence_httpd.portal: httpd.portal(8288) WARN: 
> [mac:00:50:56:91:0f:31] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:09:01 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Instantiate profile default 
> (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 19:09:01 pf packetfence_httpd.portal: httpd.portal(8288) WARN: 
> [mac:unknown] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:09:01 pf packetfence_httpd.portal: httpd.portal(8288) WARN: 
> [mac:00:50:56:91:0f:31] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:09:01 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Instantiate profile default 
> (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 19:09:01 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 19:09:01 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] new activation code successfully generated 
> (pf::activation::create)
> Apr 13 19:09:01 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Instantiate profile default 
> (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 19:09:01 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 19:09:01 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] new activation code successfully generated 
> (pf::activation::create)
> Apr 13 19:09:01 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Instantiate profile default 
> (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) WARN: 
> [mac:00:50:56:91:0f:31] Calling match with empty/invalid rule class. 
> Defaulting to 'authentication' (pf::authentication::match)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Using sources email for matching 
> (pf::authentication::match)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) WARN: 
> [mac:00:50:56:91:0f:31] Calling match with empty/invalid rule class. 
> Defaulting to 'authentication' (pf::authentication::match)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Using sources email for matching 
> (pf::authentication::match)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Matched rule (catchall) in source email, returning 
> actions. (pf::Authentication::Source::match_rule)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Matched rule (catchall) in source email, returning 
> actions. (pf::Authentication::Source::match)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) WARN: 
> [mac:00:50:56:91:0f:31] Calling match with empty/invalid rule class. 
> Defaulting to 'authentication' (pf::authentication::match)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Using sources email for matching 
> (pf::authentication::match)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Matched rule (catchall) in source email, returning 
> actions. (pf::Authentication::Source::match_rule)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Matched rule (catchall) in source email, returning 
> actions. (pf::Authentication::Source::match)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) WARN: 
> [mac:00:50:56:91:0f:31] Calling match with empty/invalid rule class. 
> Defaulting to 'authentication' (pf::authentication::match)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Using sources email for matching 
> (pf::authentication::match)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] security_event 1300003 force-closed for 
> 00:50:56:91:0f:31 (pf::security_event::security_event_force_close)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Instantiate profile default 
> (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) WARN: 
> [mac:unknown] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) WARN: 
> [mac:unknown] locale from the URL  is not supported 
> (pf::Portal::Session::getLanguages)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) WARN: 
> [mac:00:50:56:91:0f:31] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) WARN: 
> [mac:00:50:56:91:0f:31] locale from the URL  is not supported 
> (pf::Portal::Session::getLanguages)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) INFO: 
> [mac:00:50:56:91:0f:31] Instantiate profile default 
> (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) WARN: 
> [mac:00:50:56:91:0f:31] locale from the URL  is not supported 
> (captiveportal::PacketFence::Controller::Root::getLanguages)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) INFO: 
> [mac:00:50:56:91:0f:31] Releasing device 
> (captiveportal::PacketFence::DynamicRouting::Module::Root::release)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) INFO: 
> [mac:00:50:56:91:0f:31] User default has authenticated on the portal. 
> (Class::MOP::Class:::after)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) WARN: 
> [mac:00:50:56:91:0f:31] locale from the URL  is not supported 
> (pf::Portal::Session::getLanguages)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) INFO: 
> [mac:00:50:56:91:0f:31] re-evaluating access (manage_register called) 
> (pf::enforcement::reevaluate_access)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) WARN: 
> [mac:00:50:56:91:0f:31] Can't re-evaluate access because no open locationlog 
> entry was found (pf::enforcement::reevaluate_access)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) WARN: 
> [mac:00:50:56:91:0f:31] Calling match with empty/invalid rule class. 
> Defaulting to 'authentication' (pf::authentication::match)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Using sources email for matching 
> (pf::authentication::match)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) WARN: 
> [mac:00:50:56:91:0f:31] Calling match with empty/invalid rule class. 
> Defaulting to 'authentication' (pf::authentication::match)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Using sources email for matching 
> (pf::authentication::match)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Matched rule (catchall) in source email, returning 
> actions. (pf::Authentication::Source::match_rule)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Matched rule (catchall) in source email, returning 
> actions. (pf::Authentication::Source::match)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) WARN: 
> [mac:00:50:56:91:0f:31] Calling match with empty/invalid rule class. 
> Defaulting to 'authentication' (pf::authentication::match)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Using sources email for matching 
> (pf::authentication::match)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Matched rule (catchall) in source email, returning 
> actions. (pf::Authentication::Source::match_rule)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Matched rule (catchall) in source email, returning 
> actions. (pf::Authentication::Source::match)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) WARN: 
> [mac:00:50:56:91:0f:31] Calling match with empty/invalid rule class. 
> Defaulting to 'authentication' (pf::authentication::match)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Using sources email for matching 
> (pf::authentication::match)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> has 
> authenticated on the portal. (Class::MOP::Class:::after)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] security_event 1300003 force-closed for 
> 00:50:56:91:0f:31 (pf::security_event::security_event_force_close)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
> [mac:00:50:56:91:0f:31] Instantiate profile default 
> (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) WARN: 
> [mac:unknown] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) WARN: 
> [mac:unknown] locale from the URL  is not supported 
> (pf::Portal::Session::getLanguages)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) WARN: 
> [mac:00:50:56:91:0f:31] Unable to match MAC address to IP '51.103.161.94' 
> (pf::ip4log::ip2mac)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) WARN: 
> [mac:00:50:56:91:0f:31] locale from the URL  is not supported 
> (pf::Portal::Session::getLanguages)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) INFO: 
> [mac:00:50:56:91:0f:31] Instantiate profile default 
> (pf::Connection::ProfileFactory::_from_profile)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) WARN: 
> [mac:00:50:56:91:0f:31] locale from the URL  is not supported 
> (captiveportal::PacketFence::Controller::Root::getLanguages)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) INFO: 
> [mac:00:50:56:91:0f:31] Releasing device 
> (captiveportal::PacketFence::DynamicRouting::Module::Root::release)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) INFO: 
> [mac:00:50:56:91:0f:31] User default has authenticated on the portal. 
> (Class::MOP::Class:::after)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) WARN: 
> [mac:00:50:56:91:0f:31] locale from the URL  is not supported 
> (pf::Portal::Session::getLanguages)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) INFO: 
> [mac:00:50:56:91:0f:31] re-evaluating access (manage_register called) 
> (pf::enforcement::reevaluate_access)
> Apr 13 19:09:02 pf packetfence_httpd.portal: httpd.portal(20603) WARN: 
> [mac:00:50:56:91:0f:31] Can't re-evaluate access because no open locationlog 
> entry was found (pf::enforcement::reevaluate_access)
> 
> Il giorno mar 13 apr 2021 alle ore 17:56 Ludovic Zammit <[email protected] 
> <mailto:[email protected]>> ha scritto:
> Unregister your device, re-do the authentication and send me the full log.
> 
> Thanks,
> 
> Ludovic Zammit
> [email protected] <mailto:[email protected]> ::  +1.514.447.4918 (x145) ::  
> www.inverse.ca <https://www.inverse.ca/>
> Inverse inc. :: Leaders behind SOGo (http://www.sogo.nu 
> <http://www.sogo.nu/>) and PacketFence (http://packetfence.org 
> <http://packetfence.org/>)
> 
> 
> 
> 
> 
> 
> 
>> On Apr 13, 2021, at 11:11 AM, Di Battista Francesco <[email protected] 
>> <mailto:[email protected]>> wrote:
>> 
>> Hi Ludovic. 
>> this is the log for one client
>> 
>> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
>> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> 
>> has authenticated on the portal. (Class::MOP::Class:::after)
>> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
>> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> 
>> has authenticated on the portal. (Class::MOP::Class:::after)
>> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
>> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> 
>> has authenticated on the portal. (Class::MOP::Class:::after)
>> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
>> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> 
>> has authenticated on the portal. (Class::MOP::Class:::after)
>> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
>> [mac:00:50:56:91:0f:31] User [email protected] <mailto:[email protected]> 
>> has authenticated on the portal. (Class::MOP::Class:::after)
>> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
>> [mac:00:50:56:91:0f:31] security_event 1300003 force-closed for 
>> 00:50:56:91:0f:31 (pf::security_event::security_event_force_close)
>> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8288) INFO: 
>> [mac:00:50:56:91:0f:31] Instantiate profile default 
>> (pf::Connection::ProfileFactory::_from_profile)
>> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) WARN: 
>> [mac:00:50:56:91:0f:31] Unable to match MAC address to IP '51.103.161.94' 
>> (pf::ip4log::ip2mac)
>> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) WARN: 
>> [mac:00:50:56:91:0f:31] locale from the URL  is not supported 
>> (pf::Portal::Session::getLanguages)
>> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) INFO: 
>> [mac:00:50:56:91:0f:31] Instantiate profile default 
>> (pf::Connection::ProfileFactory::_from_profile)
>> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) WARN: 
>> [mac:00:50:56:91:0f:31] locale from the URL  is not supported 
>> (captiveportal::PacketFence::Controller::Root::getLanguages)
>> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) INFO: 
>> [mac:00:50:56:91:0f:31] Releasing device 
>> (captiveportal::PacketFence::DynamicRouting::Module::Root::release)
>> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) INFO: 
>> [mac:00:50:56:91:0f:31] User default has authenticated on the portal. 
>> (Class::MOP::Class:::after)
>> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) INFO: 
>> [mac:00:50:56:91:0f:31] Instantiate profile default 
>> (pf::Connection::ProfileFactory::_from_profile)
>> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) INFO: 
>> [mac:00:50:56:91:0f:31] Instantiate profile default 
>> (pf::Connection::ProfileFactory::_from_profile)
>> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) WARN: 
>> [mac:00:50:56:91:0f:31] locale from the URL  is not supported 
>> (pf::Portal::Session::getLanguages)
>> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) INFO: 
>> [mac:00:50:56:91:0f:31] re-evaluating access (manage_register called) 
>> (pf::enforcement::reevaluate_access)
>> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) WARN: 
>> [mac:00:50:56:91:0f:31] Can't re-evaluate access because no open locationlog 
>> entry was found (pf::enforcement::reevaluate_access)
>> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) WARN: 
>> [mac:00:50:56:91:0f:31] locale from the URL  is not supported 
>> (pf::Portal::Session::getLanguages)
>> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) INFO: 
>> [mac:00:50:56:91:0f:31] re-evaluating access (manage_register called) 
>> (pf::enforcement::reevaluate_access)
>> Apr 13 17:09:37 pf packetfence_httpd.portal: httpd.portal(8428) WARN: 
>> [mac:00:50:56:91:0f:31] Can't re-evaluate access because no open locationlog 
>> entry was found (pf::enforcement::reevaluate_access)
>> 
>> Il giorno mar 13 apr 2021 alle ore 13:29 Ludovic Zammit <[email protected] 
>> <mailto:[email protected]>> ha scritto:
>> Hello,
>> 
>> Show me the logs:
>> 
>> grep MAC-ADDRESS logs/packetfence.log
>> 
>> Thanks,
>> 
>> Ludovic Zammit
>> [email protected] <mailto:[email protected]> ::  +1.514.447.4918 (x145) :: 
>>  www.inverse.ca <https://www.inverse.ca/>
>> Inverse inc. :: Leaders behind SOGo (http://www.sogo.nu 
>> <http://www.sogo.nu/>) and PacketFence (http://packetfence.org 
>> <http://packetfence.org/>)
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>>> On Apr 13, 2021, at 4:49 AM, Di Battista Francesco <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> 
>>> Hi Ludovic, 
>>> do you can help me to restore the right working mode?
>>> 
>>> Thanks
>>> 
>>> Il giorno dom 28 mar 2021 alle ore 15:04 Di Battista Francesco 
>>> <[email protected] <mailto:[email protected]>> ha scritto:
>>> HiLudovic, 
>>> I had tried to enable vlan only for check if Vmware (packetfence is a 
>>> virtual machine) had correctly configured vlan.
>>> From this time the system doesn't works.
>>> At first there were not dhcp server.
>>> Now the authentication aren't enable.
>>> 
>>> Now I have two interface...One for authenticate users and one for internet 
>>> connection.
>>> 
>>> How I can reset all? The VLAN are disabled.
>>> 
>>> In Auding {Radius, DHCP, DNS} log I have nothing 
>>> 
>>> Thanks 
>>> 
>>> 
>>> 
>>> Il giorno ven 26 mar 2021 alle ore 19:49 Ludovic Zammit <[email protected] 
>>> <mailto:[email protected]>> ha scritto:
>>> Hello,
>>> 
>>> It’s normal because your access has been changed after the authentication 
>>> on the portal.
>>> 
>>> If you are doing web auth it’s most likely a change of ACL and if you are 
>>> doing VLAN enforcement, the VLAN has been changed.
>>> 
>>> It means that you have no network access within the new authenticated 
>>> access.
>>> 
>>> Check under Auditing log related to your Mac address.
>>> 
>>> What equipment are you using and what are you trying to achieve ?
>>> 
>>> Thanks,
>>> 
>>> Ludovic Zammit
>>> [email protected] <mailto:[email protected]> ::  +1.514.447.4918 (x145) 
>>> ::  www.inverse.ca <http://www.inverse.ca/>
>>> Inverse inc. :: Leaders behind SOGo (http://www.sogo.nu 
>>> <http://www.sogo.nu/>) and PacketFence (http://packetfence.org 
>>> <http://packetfence.org/>) 
>>> 
>>> 
>>> 
>>> 
>>>> On Mar 26, 2021, at 2:44 AM, Di Battista Francesco via PacketFence-users 
>>>> <[email protected] 
>>>> <mailto:[email protected]>> wrote:
>>>> 
>>>> Hi all, 
>>>> I have a problem on my packetfence after reboot system.
>>>> 
>>>> At first the dhcpclient for registration device was not woking. I have 
>>>> restored the interface and now works fine.
>>>> 
>>>> Next I have this problem.
>>>> The user can connection with captive portal (for example with email 
>>>> authentication)
>>>> 
>>>> The captive portal works fine, the email was send correctly, the role 
>>>> (guest) has applied but the internet access are not apply.
>>>> 
>>>> The server correctly navigate on management interface. The management 
>>>> interface has daemon portal enable.
>>>> 
>>>> If I close the browser and re-open it, I have this messages:
>>>> 
>>>> Your network should be enable whitin a minute or two. If it is not reboot 
>>>> your computer.
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> -- 
>>>> linux registered user #400388
>>>> _______________________________________________
>>>> PacketFence-users mailing list
>>>> [email protected] 
>>>> <mailto:[email protected]>
>>>> https://lists.sourceforge.net/lists/listinfo/packetfence-users 
>>>> <https://lists.sourceforge.net/lists/listinfo/packetfence-users>
>>> 
>>> 
>>> 
>>> -- 
>>> linux registered user #400388
>>> 
>>> 
>>> -- 
>>> linux registered user #400388
>> 
>> 
>> 
>> -- 
>> linux registered user #400388
> 
> 
> 
> -- 
> linux registered user #400388

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