Hi,

you need to configure a DHCP Relay on your network or install a DHCP
Reflector on your DHCP Server:
https://www.packetfence.org/doc/PacketFence_Installation_Guide.html#_production_dhcp_access

Tobias

Am Fr., 11. Apr. 2025 um 16:24 Uhr schrieb Enrico Becchetti via
PacketFence-users <packetfence-users@lists.sourceforge.net>:

>   Dear Ludovic,
>
> If you still have a few minutes for me I ask you to read this email.
>
> A few days ago a sales person from Akamai Italy offered me an
> installation and a support contract. Unfortunately the
> price is very high and I cannot afford that expense because I work for a
> state agency (the Italian Institute for Nuclear Research)
> but my site is very small for the service offered, we only amount to
> 60-70 people and operate on about 100 devices daily
> connecting to the network.
>
> This message means to report to you, and the entire development team,
> the problem that is blocking me at the moment: PF doesn't
> register the IP address of the computer that access the network.
>
> My network is of the wired ethernet-eap type with 802.1x authentication,
> it has radius as a backend and the PF is in enforcement mode.
>
>  From the screenshotsyou can see some details, and in the following
> there are all the tests I have done, (quite a lot),
> I haven't solved it, so I think it is a bug in PF14.1.
>
> The tests completed were:
>
> 1. I installed PF 14.1 on an Almalinux 8 server
> 2. I installed PF 14.1 on a Debian server
> 3. I installed PF 14.1 using the ISO image
> 4. I created a virtual machine using PF ZEN
> 5. the current , I installed PF 14.1 on a RockyLinux 8
>
> Another problems is my httpd.webservice container, that does not work
> correctly: it dies after 3-4 minutes of execution
>
> and then it is restarted againd and again inside an infinite loop.
>
> That's why I'm asking for your help because it is my only way to
> continue using PF.
>
> I believe that this problem also impacts all other users.
>
> I need to understand if you can reproduce this bug and possibly know
> when it will be fixed.
>
> Many thanks for you patience.
>
> Best Regards
> Enrico
>
> Il 07/04/2025 22:31, Zammit, Ludovic ha scritto:
> > Hello Enrico,
> >
> > We bug fix everyday!
> >
> > For your second question, the answer is yes. PacketFence will remain
> > open source and free to use.
> >
> > Thanks,
> >
> > *Ludovic Zammit*
> > *Product Support Engineer Principal Lead*
> >
> > *Cell:* +1.613.670.8432
> >       Akamai Technologies - Inverse
> > 145 Broadway
> > Cambridge, MA 02142
> >
> > Connect with Us:      <https://community.akamai.com>
> > <http://blogs.akamai.com> <https://twitter.com/akamai>
> > <http://www.facebook.com/AkamaiTechnologies>
> > <http://www.linkedin.com/company/akamai-technologies>
> > <http://www.youtube.com/user/akamaitechnologies?feature=results_main>
> >
> >
> >> On Apr 4, 2025, at 9:09 AM, Enrico Becchetti via PacketFence-users
> >> <packetfence-users@lists.sourceforge.net> wrote:
> >>
> >> !-------------------------------------------------------------------|
> >> This Message Is From an External Sender
> >> This message came from outside your organization.
> >> |-------------------------------------------------------------------!
> >>
> >>  Dear all,
> >> I would like to know if the developers are working on a new release
> >> and what bugs will be fix.
> >> I would also like to know if this software will continue to be open
> >> and free for everyone.
> >> Thanks
> >> Best Regards
> >> Enrico
> >>
> >> --
> >>
> __________________________________________________________________________
> >>
> >> Enrico Becchetti Servizio di Calcolo e Reti
> >>
> >> Istituto Nazionale di Fisica Nucleare - Sezione di Perugia
> >> Via Pascoli,c/o Dipartimento di Fisica  06123 Perugia (ITALY)
> >> Phone:+39 075 5852777 Mobile: +39 075 9696225
> >> FAX: +39 075 5847296                    Microsoft Teams:
> becch...@infn.it
> >> Mail: Enrico.Becchetti<at>pg.infn.itSkype:enrico_becchetti
> >> Pagina web personale:
> >>
> https://urldefense.com/v3/__https://www.pg.infn.it/home/enrico-becchetti__;!!GjvTz_vk!VAExvpNHN44wPEN-wKoqiyHOsGgkKxkmhXemSl3HLz0LndMKZ7JeD7lb9zE3gXNAtdau-6qq5ZKGc-jyiFTpqpimgGZkUrvaBgY$
> >>
> _________________________________________________________________________
> >>
> >>
> >>
> >> _______________________________________________
> >> PacketFence-users mailing list
> >> PacketFence-users@lists.sourceforge.net
> >>
> https://urldefense.com/v3/__https://lists.sourceforge.net/lists/listinfo/packetfence-users__;!!GjvTz_vk!VAExvpNHN44wPEN-wKoqiyHOsGgkKxkmhXemSl3HLz0LndMKZ7JeD7lb9zE3gXNAtdau-6qq5ZKGc-jyiFTpqpimgGZkKa8nmEM$
> >>
> >
>
> --
> __________________________________________________________________________
>
> Enrico Becchetti                        Servizio di Calcolo e Reti
>
> Istituto Nazionale di Fisica Nucleare - Sezione di Perugia
> Via Pascoli,c/o Dipartimento di Fisica  06123 Perugia (ITALY)
> Phone:+39 075 5852777                   Mobile: +39 075 9696225
> FAX: +39 075 5847296                    Microsoft Teams: becch...@infn.it
> Mail: Enrico.Becchetti<at>pg.infn.it    Skype:enrico_becchetti
> Pagina web personale: https://www.pg.infn.it/home/enrico-becchetti
> _________________________________________________________________________
> _______________________________________________
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> PacketFence-users@lists.sourceforge.net
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>
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