Hi Our PacketFence (13.2.0) is unable to identify clients by using fingerprinting. Below you can find logs. May 15 14:13:14 packetfence httpd.webservices-docker-wrapper[3087]: httpd.webservices(6976) WARN: [mac:unknown] Cannot find any combination ID in any schemas (fingerbank::Source::LocalDB::_getCombinationID) May 15 14:13:14 packetfence httpd.webservices-docker-wrapper[3087]: httpd.webservices(6976) INFO: [mac:unknown] Upstream is configured and unable to fullfil an exact match locally. Will ignore result from local database (fingerbank::Source::LocalDB::match) May 15 14:13:14 packetfence httpd.webservices-docker-wrapper[3087]: httpd.webservices(6975) INFO: [mac:d4:3b:04:b3:b1:43] Instantiate profile 802.1x (pf::Connection::ProfileFactory::_from_profile) May 15 14:13:14 packetfence httpd.webservices-docker-wrapper[3087]: httpd.webservices(6976) WARN: [mac:unknown] An error occured while interrogating upstream Fingerbank project: 500 Can't connect to 127.0.0.1:4723 (Connection refused) (fingerbank::Source::Collector::match) May 15 14:13:14 packetfence httpd.webservices-docker-wrapper[3087]: httpd.webservices(6976) WARN: [mac:unknown] Unable to perform a Fingerbank lookup for device with MAC address 'd4:3b:04:b3:b1:43' (pf::fingerbank::process) May 15 14:13:14 packetfence httpd.webservices-docker-wrapper[3087]: httpd.webservices(6976) INFO: [mac:unknown] One of the two device class is empty in the transition. Not evaluating it. (pf::fingerbank::device_class_transition_allowed) May 15 14:13:14 packetfence httpd.webservices-docker-wrapper[3087]: httpd.webservices(6976) INFO: [mac:unknown] Searching for 'Device' entries in schema(s) returned an empty set (fingerbank::Base::CRUD::search) May 15 14:13:14 packetfence httpd.webservices-docker-wrapper[3087]: httpd.webservices(6976) WARN: [mac:unknown] Unable to pull accounting history for device d4:3b:04:b3:b1:43. The history set doesn't exist yet. (pf::accounting_events_history::latest_mac_history) May 15 14:13:14 packetfence httpd.webservices-docker-wrapper[3087]: httpd.webservices(6976) INFO: [mac:unknown] Searching for 'Device' entries in schema(s) returned an empty set (fingerbank::Base::CRUD::search) May 15 14:13:14 packetfence httpd.webservices-docker-wrapper[3087]: httpd.webservices(6976) WARN: [mac:unknown] Unable to pull accounting history for device d4:3b:04:b3:b1:43. The history set doesn't exist yet. (pf::accounting_events_history::latest_mac_history) Can you please help us with finding the issue? Regards, o2 Team
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