Re: How do YOU refer to the Palm Device?

[Bob Ebert]

At 3:33 PM -0700 4/19/99, Daniel McCarty wrote:
>   In documentation, using words that people actually use in real
>life leads to much less tech support because people understand what
>it is you're trying to describe.

Yet another reason to stick with generic nouns.

By the time they've bought your product and are reading the manual, they
KNOW it's for the Palm brand devices, so why say it over and over?  That's
the very best place to just use words like "synchronize" and "PDA" or
"organizer" or even simply "device" or "handheld".

Save the logos and trademarks for the splash screens and boxes.

                        --Bob