I just got the report from the user. She located the
application which caused the problems during the soft reset.
Everything is working correctly now.
Thanks
Bozidar
> For the record, I did also ask about hard resets ;> I found our
> original PTR (bug report). On the user's machine we found an app which
> was allocating 26K of heap space at app startup or after a soft reset.
>
> [Flame on]
> We've go a new one that tracked down to a hack keeping about 20 handles
> locked, which hopelessly fragmented memory. If the author of said hack
> is on this list: If this were a civilized country, people like me would
> be allowed to strike people like you with a stick.
> [Flame off]
>
> -jjf
>
>
> -----Original Message-----
> From: Bozidar Benc [mailto:[EMAIL PROTECTED]]
> Sent: Friday, February 11, 2000 10:36 AM
> To: Palm Developer Forum
> Subject: RE: "There are no Exchange Libraries available" error
>
>
> Thanks for the info.
>
> I just got the information from the user that she always must do a
> "page-up"
> reset because her device hangs after the normal reset. That's why
> Exchange
> Manager
> is not working.
>
> She is going now to delete third party applications (one by one), to
> find
> which one
> is causing the problem.
>
> Thanks again
>
> Bozidar
>
>
> > At 5:01 PM +0100 2/10/00, Bozidar Benc wrote:
> > >The device crashes with "There are no Exchange Libraries available"
> > >error when the user tries to beam a record.
> >
> > I know what causes the error message: the Exchange Manager can't
> > find the shared library containing the IrDA protocol stack and
> > the exchange library which allows the Exchange Manager to use
> > IrOBEX. One possible explanation is that the user did a no-notify
> > reset. This prevents apps from getting launched to be notified of
> > the reset, but it also prevents some of Palm OS from running.
> > It's a lot like shift reset on a Mac, if you're familiar with
> > that. Your user may have been instructed to do a no-notify reset
> > to prevent repeated crashes due to a bad app. He should have then
> > deleted the bad app and then done a regular reset. Just to be
> > clear about all these resets:
> >
> > - regular (aka "soft") reset: press reset button with paper clip
> > - no-notify reset: hold down up button and press reset button
> > (hold down for several seconds after)
> > - hard reset: hold down power button and press reset button -
> > then press up for "yes - erase all data" - BEWARE!
> >
> > Joe's suggestion that there may not be enough dynamic heap is
> > another possibility. If this was the case, your app would have to
> > be a heavy consumer of dynamic heap, which would be bad! I'll
> > give you the benefit of the doubt and guess that my explanation
> > is the correct one. :)
> > -
> > Danny Epstein - Applied Thought
> > No Palm is an Island - try BeamBooks
> > http://www.appliedthought.com/beambooks
> >
> > --
> > For information on using the Palm Developer Forums, or to
> > unsubscribe, please see http://www.palm.com/devzone/mailinglists.html
> >
> >
>
>
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>
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