Oh, wow. Talk about your Freudian slips! eagerux@*gmail*.com ~ Claire UX & Usability Analyst Global Sales Productivity Red Hat, Inc. 100 E. Davie Street Raleigh, NC 27601 cell: 919-280-8968 [email protected]
On Fri, Jun 30, 2017 at 12:57 PM, Claire Eager <[email protected]> wrote: > PS - My personal email is [email protected]. If you ever want to grab > lunch or coffee, give me a shout! > > ~ Claire > UX & Usability Analyst > Global Sales Productivity > Red Hat, Inc. > 100 E. Davie Street > Raleigh, NC 27601 > cell: 919-280-8968 <(919)%20280-8968> > [email protected] > > On Fri, Jun 30, 2017 at 12:49 PM, Claire Eager <[email protected]> wrote: > >> Whoops. Forgot to update the thread with those other lists! (Sorry, other >> lists!) >> Forward far and wide as you see fit. >> >> ~ Claire >> UX & Usability Analyst >> Global Sales Productivity >> Red Hat, Inc. >> 100 E. Davie Street >> Raleigh, NC 27601 >> cell: 919-280-8968 <(919)%20280-8968> >> [email protected] >> >> ---------- Forwarded message ---------- >> From: Claire Eager <[email protected]> >> Date: Fri, Jun 30, 2017 at 12:24 PM >> Subject: Re: UX leadership opportunity >> To: Libby Levi <[email protected]> >> Cc: [email protected] >> >> >> *Hurray!* I'm so glad. I'm adding all the other UX lists I forgot to >> include in my first email in case there are some willing bodies in there, >> too. :) >> >> First step - let me see if I can make you the mailing list administrator. >> >> Next steps: Here are the people I've spoken to about presenting, their >> topics, and UX area(s) it speaks to. For the folks who don't have UX in >> their titles, they may want to collaborate on picking out and translating >> the UX goodies they didn't know were there. >> >> *Kenneth Langdon*, mojo - UX area: site search (and everything that >> experience includes) >> He's the owner of a new initiative to improve mojo search quality. >> They've already started with content cleanup, metrics-driven and a phased >> approach for involving content and group owners. He's really excited to >> promote this. I forgot to ask him about this, but since mojo doesn't have a >> content strategist or other significant UX resources, maybe he'd like to >> connect with folks in the group for best practices, etc.? Would be great to >> get participation from the other regions. >> >> *Meg Koutlas*, Audience Insights - UX area: highlights of methodology >> and findings of a semi-informal research effort they did looking at >> developers vs architects. They used an external vendor, but the approach >> (digital journaling) was innovative and the personal characteristics of >> each role were really interesting. From a UX perspective, it spoke to >> mental models, language and elements that could inform approaches, content, >> and tools for each. You can check it out on their mojo page. The lightning >> talk they gave at InsightsFest is there too. I spoke with them about a >> slightly extended version of that presentation. >> >> Side note: Meg knows about all kinds of data sources available to anyone >> in RH. Some great stuff there, and also good user (customer) research >> method examples. >> >> >> *Philip Meilleur*, search engine and analytics manager for Rover -- UX >> area: measuring and acting on user behavior analytics - Philip's the guy >> who manages the tracking, analyzing, adjusting, and acting on the Rover >> People Search analytics. He could also speak to planning for and evolving >> KPIs. >> >> I also threatened, I mean talked with *Vince Conzola*, UXD about >> presenting. His team used a table at Summit to do some gorilla UAT. They >> put out a bunch of protoypes for different things and pulled in anyone who >> came by. Isn't that cool? Cheap, fast, and a big crowd. (Like shootin' fish >> in a barrel.) We didn't get into how or what data they captured, so that >> might be a good area to explore. >> >> Another possibility: I had a great meeting with the translator team >> (thanks to Leigh's help) last week to get their insights into cultural >> differences in communication and interaction styles. This email's getting >> long so I'll restrain myself on expounding and point you to the *Kathryn >> Fish* and her Readiness team here in GSP. They can share why/how they're >> trying to connect and engage with the regions in a new way, to inform their >> change management efforts for CPQ/CLM. >> >> Go forth and spread the gospel of all things UX! >> >> >> ~ Claire >> UX & Usability Analyst >> Global Sales Productivity >> Red Hat, Inc. >> 100 E. Davie Street >> Raleigh, NC 27601 >> cell: 919-280-8968 <(919)%20280-8968> >> [email protected] >> >> On Fri, Jun 30, 2017 at 11:23 AM, Libby Levi <[email protected]> wrote: >> >>> Hey Claire! >>> >>> The OpenStudio crew and I would be happy to take over the reins for you. >>> >>> We’re working on revamping our approach anyway, so this is an excellent >>> time to bring in some new ideas. >>> >>> Share what you’ve got and we’ll make sure it happens. >>> >>> Anyone else want to help? We’ll make a committee :) >>> >>> >>> thanks for all your hard work on this :) >>> Libby >>> >>> >>> >>> Libby Levi >>> >>> Lead Designer, Brand Team >>> >>> Red Hat >>> >>> <https://www.redhat.com> >>> <https://red.ht/sig> >>> >>> On June 30, 2017 at 11:07:07 AM, Claire Eager ([email protected]) wrote: >>> >>> Hi all, >>> >>> The global UX at RH group has almost all the pieces in place to launch! >>> For the first three monthly meetings, rooms are booked, presenters engaged. >>> Plus, documents and mojo surveys drafted to get input from everyone on what >>> they'd like to see, do, etc. And of course, there's the mojo group and the >>> mailing list and all its wonderful subscribers. >>> >>> Sadly, today is my last day at RH. So, all that's missing to launch is >>> someone (or a group of someones) to push the buttons and become the Leader, >>> Facilitator, El Jefe, O dono da bola, Grand Poobah, or whatever title >>> you'd like to claim. I've heard from so, so many people who want to see >>> this happen. You could be the hero(es)! >>> >>> Reply to the list. >>> >>> ~ Claire >>> UX & Usability Analyst >>> Global Sales Productivity >>> Red Hat, Inc. >>> 100 E. Davie Street >>> Raleigh, NC 27601 >>> cell: 919-280-8968 <(919)%20280-8968> >>> [email protected] >>> >>> >> >> >
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