I think I know the email you're referring to, and I don't think it was mine, but let me just point out a few things
There were two questions that came into this mailing list within a few days of each other, both asking about support of an Olympus player with Rockbox. I'm not sure if they both came from you or not. The first email was answered by pointing them to the Rockbox web site. I'm not sure the same person responded to both emails or not. Actually, I'm subscribed to so many lists, it's possible that these questions actually came to two separate lists. Oh well, it's possible that this person felt his first response was ignored, so his response to the second list might have had a bit of bitterness in it. I am not sure this is the case though. I don't have the response I think you're referring to in front of me, but I recall when I read it that I'm not sure the author was a native English speaker, so what you're interpreting as "attitude" may have just been a particular way something was worded. I know you're not saying this, but IMHO, RTFM is a perfectly acceptable answer to a question. When I respond to a question I try to do more than just point someone to a web site, but often this means I'm not doing much more than just copying something from the web site I'm referring to. This was the case when I responded to your question. A question like "Does Rockbox run on this particular player?" is a tough question to answer in the negative unless someone goes to the Rockbox page itself. If someone has Rockbox running on that player then there's a good chance someone will respond with that information, but unless someone has recently researched that very same question, and found out that it isn't supported, you won't get an answer. Even if someone remembers that from the last time they went to the web site, you'll only get what was true at that time, and things could have definitely changed in the interim. Bottom line, is that the most accurate, up to date and informative source of information is going to be the Rockbox web site in this case. Finally, I'd just like to point out that everyone needs to take some care in how they word their responses to questions on mailing lists, so in this sense, I totally agree with what you're saying. On the flip side though, people also need to have a bit of a thick skin when they go onto the internet. You're not picking and choosing the people you want to talk to and you're going to run into all kinds. Also figure in the fact that not everyone is a native English speaker, so things (like attitude) may be lost in the translation, not to mention that things like sarcasm and humor are so hard to convey in a email message. For these reasons, you need to focus on the bottom line, which is the information you're getting, and let some things like perceived attitude slide. TheLearningCenter wrote: > Hello List! > > You know, I have been told that this list is a place where one can get info > about anything audio-wise; therefore I asked a question about Rockbox and > Olympus WS_311m to determine whether or not they are compatible with each > other. Now, I can understand if nobody knows the answer to this question and > can continue looking elsewhere for the answer; however, it serves no purpose > for anyone to tell someone to go to a particular web site before asking such > a stupid question, which is what happened on this list to me. I am not at > all happy with this attitude by a list member, who portrays himself as a bit > of an expert on some topics. If you don't know the answer to a question or > do not want to answer it, then I suggest this person and others with a > similar attitude should "shut up" and be silent and let those who want to > help, help. No one ever told us list members that we cannot ask stupid or > silly questions if we don't know the answer to an audio problem. The list is > here and I have heard or read many questions asked about Rockbox and devices > it is used for and no one ever putforth such a rediculous response to > something they were suppose to be doing to help. To cap it off, this person > with the negative and superior attitude didn't even bother to answer the > question, providing he knew it. > > thanks very much for time and help, as it is usually pretty good. > > James Robinson > > Jonathan Mosen List Founder > Audio List Help, Guidelines, Archives and more... > http://www.pc-audio.org > To unsubscribe from this list, send a blank email to: > [EMAIL PROTECTED] > > > -- Christopher [EMAIL PROTECTED] Jonathan Mosen List Founder Audio List Help, Guidelines, Archives and more... http://www.pc-audio.org To unsubscribe from this list, send a blank email to: [EMAIL PROTECTED]
