Hi Larry. Thanks for posting your message so others do not have the same thing happen to them. I was considering buying an iPod Touch last winter, and I found out that the 8 gig models were not accessible, but the information was not readily available. . I am considering upgrading mine and Lee's Nokia phones to iPhones to take advantage of the GPS and OCR. Depending on if Apple will be releasing an iPod Touch with a camera, then we may do that. The deal breaker may be how usable the GPS actually is in the iPhone. I apologize if I am going out of bounds for this list. I would appreciate any any observations or comments off list.

----- Original Message ----- From: "Larry Naessens" <larr...@distributel.net>
To: "PC Audio Discussion List" <pc-audio@pc-audio.org>
Sent: Sunday, August 08, 2010 7:36 PM
Subject: Re: Before You Buy an iPod Touch


Yes, I'm just hoping that Customer Service will let me exchange my Touch for the accessible model. No reason that they shouldn't. I'll pay the difference of course. When posting, I was just hoping to save others the inconvenience of a similar scenario, that's all.

Larry



On 2010-08-08, at 5:06 PM, Christopher Chaltain wrote:

Following some pointers from Dane, I found the site
http://www.apple.com/accessibility/itunes/ipodtouch.html which is Apple's
accessibility site devoted to the iPod Touch. On this page it says:

"The same VoiceOver screen reader made popular on the Mac and the iPhone is
now a standard feature on iPod touch 32GB and 64GB (3rd generation). It's
the
world's first gesture-based screen reader, enabling you to enjoy the fun and
simplicity of iPod touch even if you can't see the screen."

Note that when I checked the specifications pages for the different models
of the iPod touch, I didn't see that they specifically noted whether the
model supported VoiceOver or not. The comparison table mentioned voiceOver
for the Nano and the Shuffle, but not the iPod Touch.

As others have mentioned, I doubt they'll support VoiceOver on your model
but I would hope they would let you return or exchange it, especially since
it was a gift.

Your warning about doing your homework before you purchase something is duly noted. I've seen disappointed customers on both the Rockbox and Talks/Mobile Speak lists. Unfortunately, finding some of this accessibility information
isn't easy.

--
Christopher
chalt...@gmail.com


-----Original Message-----
From: pc-audio-boun...@pc-audio.org [mailto:pc-audio-boun...@pc-audio.org]
On Behalf Of Larry Naessens
Sent: Sunday, August 08, 2010 2:56 PM
To: PC Audio Discussion List
Subject: Re: Before You Buy an iPod Touch

When checking Apple's accessibility section on their Canadian site, we
weren't able to locate any information stating that the 8 gig model was
neither Generation 3 nor usable with a screen reader. Certainly there is the
possibility that we missed it when checking the Canadian site and if you
would like to share the link, we would be happy to take a look.

My main reason for posting what I did was to try and help others to keep
from making the same mistake as we did. You, without a doubt are this
group's Apple expert, with information that many listers including myself
have found to be extremely valuable. I hope you'll keep your Mac advise
coming.

Larry
On 2010-08-08, at 3:15 PM, Dane Trethowan wrote:

Sorry to have to tell you that Apple Support couldn't have done much for
you mate, if you looked on the web in Apple's accessibility section then you would have sen it clearly laid out what you've just written thus you would
have saved yourself some considerable time.  No, Apple will not be making
any previous Ipod Touch models Voiceover compatible just as they won't be
making the Iphone 3G or previous Ipod Nano models before the 4th generation Voiceover compatible and part of the reason for that is that these devices may not have the processing power to handle Voiceover. Yep, as I understand
it you can download the IOS4 update to an Iphone 3G for example but only
those features which the 3G can support will be activated.


On 09/08/2010, at 4:47 AM, Larry Naessens wrote:

Before you, as a blind audio enthusiast, purchase an iPod Touch,
expecting to be able to use it with Voiceover, in order to listen to online
radio and so much more, you might want to keep my experience in mind.

Not long ago, my wife bought me an iPod touch for my birthday.
Understandably unaware  that the 8 gig version of the Touch was never
updated to Version 3, she bought one. After all, on Apple's Canadian
website, it was listed only as "current." Further, nothing on the box listed the item as version 2, a version which many of us know to be unaccessible.

Since yesterday was Saturday, I spoke to Apple Support concerning my
issue, as Customer Service was closed. When I spoke to the agent who took my call, I was told that information concerning the fact that the 8 gig touch had not been updated to version three was all over the website. I would like to ask him where such info is listed on the Canadian site, but instead I'll
simply take my case to Customer Service on Monday.

My advice to those who are interested in purchasing the touch? If you
need accessibility, purchase only version 3 of the Touch which comes in the
32 and 64 gig models. Anything less will not talk to you. And, so far
anyway, it has been my experience that Apple sees such problems as Buyer
Beware. Hopefully I'll be pleasantly surprised to learn that my problem is limited to one isolated agent. Meanwhile, when buying a touch, make sure to
get the right one.

Larry




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