Hi Ben,

For wget downloads there is a once off SLA that you need to agree to once.

This is the section "Step 5 - Register for patch download automation" at the bottom of the "Update Account" page (http://sunsolve.sun.com/edit-user-form.do) you'll see linked on the top right of the page when logged into SunSolve.
(See the "Prerequisites for using wget" section of http://sunsolve.sun.com/search/document.do?assetkey=1-9-240066-1 also.)

There have been some very isolated download issues earlier this morning resulting in "ERROR 403: Service Error" responses from getupdates2.sun.com, so you may have hit them.

Best,
-Don

Ben Taylor wrote:
I was unable to download a specific patch this morning.

Went to sunsolve, tried to download it, got a new "agreement", agreed,
 it downloaded.

Once that happened, I was able to download with pca the same patch from my
normal system.

Kind of annoying.


On Tue, Nov 10, 2009 at 11:53 AM, Don O'Malley <don.omal...@sun.com> wrote:
  
Hi Wei,

This looks like a problem with the Sun Online Account information that you
are providing to pca.

Are you using a pca configuration file (/etc/pca.conf or similar)?
If so, can you double check the SOA username/passwd that you have provided
in it is correct.

Have you recently associated a contract to your SOA account?
If so, there may be a delay of up to 48 hours before automated patch
downloads will work for you (though the error you are seeing does not
indicate that this is the case).

I would suggest that you try a wget download of a patch directly initially
to confirm that this is working and then see if you can download the same
patch via pca.
Details of how to download a patch via wget are available at
http://sunsolve.sun.com/search/document.do?assetkey=1-9-240066-1.
(I suggest you try download 120068-02 (a public patch) and 140778-01 (a
patch requiring a contract).)

Please include output of any failed wget download attempts with your reply.

Best,
-Don



wei....@dot.gov wrote:
    
I am able to download both of the following two patches manually from
sunsolve, but both failed when download them via pca.  Why does it say patch
not found?  I mean I can find them on sunsolve and am able to download them
manually.  Thanks for your help.

 ------------------------------------------------------------------------------
Looking for 119247-36 (8/82)
Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?
/usr/sfw/bin/wget
"http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119247-36" --timeout 3600 -O
/var/tmp/pca_client_patch_dir/119247-36.tmp
--23:30:43--  http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119247-36
          => `/var/tmp/pca_client_patch_dir/119247-36.tmp'
Connecting to 10.22.44.47:2020... connected.
HTTP request sent, awaiting response... 500 119247-36 not found
23:31:44 ERROR 500: 119247-36 not found.
Failed
Failed (no Sun Online Account data)
Failed (patch not found)


------------------------------------------------------------------------------
119281 17 < 21 -S-  34 CDE 1.6_x86: Runtime library patch for Solaris 10
Looking for 119281-21 (9/82)
Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?
/usr/sfw/bin/wget
"http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119281-21" --timeout 3600 -O
/var/tmp/pca_client_patch_dir/119281-21.tmp
--23:31:44--  http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119281-21
          => `/var/tmp/pca_client_patch_dir/119281-21.tmp'
Connecting to 10.22.44.47:2020... connected.
HTTP request sent, awaiting response... 500 119281-21 not found
23:32:32 ERROR 500: 119281-21 not found.
Failed
Failed (no Sun Online Account data)
Failed (patch not found)


________________________________

From: pca-boun...@lists.univie.ac.at on behalf of Asif Iqbal
Sent: Mon 11/9/2009 11:13 PM
To: PCA (Patch Check Advanced) Discussion
Subject: Re: [pca] Failed (no Sun Online Account data)




On Mon, Nov 9, 2009 at 10:57 PM, <wei....@dot.gov> wrote:


       Yes.  I was able to download those failed patches manually from
sunsolve.




could be something wrong with your proxy. it should not say no sun online
account.

you may want to post a verbose output for more help


       ________________________________

       From: pca-boun...@lists.univie.ac.at on behalf of Asif Iqbal
       Sent: Mon 11/9/2009 10:42 PM

       To: PCA (Patch Check Advanced) Discussion
       Subject: Re: [pca] Failed (no Sun Online Account data)



       On Mon, Nov 9, 2009 at 5:39 PM, <wei....@dot.gov> wrote:


              Thanks Derek for your response.  My Sun account has a valid
support
              contract and I should be entitled to all the patches.  I
tried pca -a
              and got the same error message.  I just don't understand why
10 patches
              were downloaded successfully but 72 failed.  Does anybody
else have the
              same problem?  How do find out what's wrong here?




       can you download any of those failed patch manually from sunsolve?






              -----Original Message-----
              From: pca-boun...@lists.univie.ac.at
              [mailto:pca-boun...@lists.univie.ac.at] On Behalf Of Derek
Terveer
              Sent: Friday, November 06, 2009 4:57 PM
              To: PCA (Patch Check Advanced) Discussion
              Subject: Re: [pca] Failed (no Sun Online Account data)

              Probably 10 were public patches and 72 required the account.
 Try
              running pca with -a to prompt you for your account
login/password.

              derek

              On Fri, Nov 06, 2009 at 04:55:28PM -0500, wei....@dot.gov
wrote:
              > I haven't used pca for 4-5 months.  Today I updated pca
and ran "pca
              -d
              > missingrs" to download the patches for my Solaris 10 x86
system.  72
              out
              > of 82 patches failed to download (Failed (no Sun Online
Account data).
              > Please see below.  My Sun Solve account has valid
contracts that
              entitle
              > me to all Solaris patches.  I am not sure why 10 of these
patches were
              > successfully downloaded but 72 failed.  Does anyone else
have the same
              > issue?  Please advise.  Thank you.
              >
              >
              >
              > Wei
              >
              >
              >
              >

------------------------------------------------------------------------
              > ------
              >
              > 139100 01 < 02 RS- 199 SunOS 5.10_x86: gtar patch
              >
              >
              >
              > Looking for 139100-02 (48/82)
              >
              > Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?
              >
              > Done
              >
              >

------------------------------------------------------------------------
              > ------
              >
              > 140797 -- < 01 R-- 184 SunOS 5.10_x86: umountall patch
              >
              >
              >
              > Looking for 140797-01 (49/82)
              >
              > Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?
              >
              > Failed
              >
              > Failed (no Sun Online Account data)
              >
              > Failed (patch not found)
              >
              >

------------------------------------------------------------------------
              > ------
              >
              > 142530 -- < 01 RS-  14 SunOS 5.10_x86: uptime w
utmp_update whodo
              patch
              >
              >
              >
              > Looking for 142530-01 (82/82)
              >
              > Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?
              >
              > Failed
              >
              > Failed (no Sun Online Account data)
              >
              > Failed (patch not found)
              >
              > ..................
              >
              > ..................
              >
              > ..................
              >
              >

------------------------------------------------------------------------
              > ------
              >
              > Download Summary: 82 total, 10 successful, 0 skipped, 72
failed
              >
              >
              >

              --
              Een goed begin is het halve werk!

              Derek Terveer
              Sun Microsystems (JAVA), Unix Administrator
              <derek.terv...@sun.com>  651-554-1504  x54404







       --
       Asif Iqbal

       PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu <http://pgp.mit.edu/>
 <http://pgp.mit.edu/>

       A: Because it messes up the order in which people normally read
text.
       Q: Why is top-posting such a bad thing?










      
    

  

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