> Dennis Clarke wrote: >> Well, still I am told that my contract is not recognized and is not a >> valid "support identifier". > > Just to be sure - during registration you're asked to enter either a > "Support > Identifier" or a "Contract Number". AFAIK an existing Sun Contract Number > will > only be recognized in the second field, and not as a "Support Identifier". > > But I guess you tried both anyway :) >
Yep .. I have jumped through the right hoops. Sometimes waiting on the phone is the right way to go. Dennis