On Wednesday, March 19, 2003, at 09:18 PM, cbirds wrote: > Mike Hebel tapped out this message on 3/19/2003 10:05 PM > >> She needs some serious training then so she can be confident enough to >> say no to someone touching her system. > > Which I thought she had.....
Welcome to the wonderful world of "endless training". Oddly though you'll find that some users will take the training and then "bobble-head" you. After you leave they will learn nothing and roll over for the "friend" or relative that tells them what they "need". The solution to those people is to handle what the "friend" or some-such knows compared to you. Is he/she another tech? How long has he/she been doing things like this compared to you? Even harder though you need to get the user to understand the "why" of what they should and should not do. > Oh gosh, no....no worry about that. I bought the whole outfit for her. I > mean, I shopped and put together the deal -- consisting of laptop, > mouse, > carry case, the printer, the floppy drive, and all the applications, and > the setup, and she paid me in full so I know it's hers. :-) Good. Keep weeding out those factors and you'll eventually find a "why" yourself - guaranteed. ;-) Mike Hebel -- PCI-PowerMacs is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Sonnet & PowerLogix Upgrades - start at $169 | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> PCI-PowerMacs list info: <http://lowendmac.com/lists/pci-powermacs.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive:<http://www.mail-archive.com/pci-powermacs%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
