> From: Ginny Evans <[EMAIL PROTECTED]>
> Subject: Re: [PCI] DSL Dilema
> Date: Wed, 31 Aug 2005 18:07:45 -0700
> 
> Dear James,
> 
> I have a 6500, got tired of "dial-up" & ordered DSL.  Well my Server
> HAD to use the Phone Co techs to install because the Server used the
> phone Co. lines to deliver their service (I don't know if the same
> "laws" govern such things elsewhere--it may just be a Calif. thing)..
> 
> In any event, when the tech came & walked in, the first thing he said
> was "Oh, you've got a Mac!" & his mouth just sort of hung open.  I
> should have said "OUT" right then & there.  They "fiddled around" for
> about 3 weeks, with his buddies coming & going" to "help" him.  They
> never did get me connected to the Internet.  They were all using
> Windows PC laptops to "check" things, so I don't know what I expected.
> 
> I finally gave up & thought I would just have to put up with dial-up.
> I was so disappointed, I called "Earthlink" - my Server, & they looked
> at my customer "history" & said they had never seen anyone with such a
> long history of problems. I told them "I understand you have a
> do-it-yourself kit" & they confirmed it.  I told them that this wasn't
> "brain surgery" & I thought I could do it.  They agreed I deserved it &
> sent me the "kit" for free.  I installed the software, connected the
> modem & called Earthlink & they gave me some new settings & ISP
> addresses & I "clicked the connect button" & was on the Internet
> through DSL.  It was a piece of cake.  Yeah, I'm 81 years old, but live
> in the heart of Silicon Valley & still "have all my marbles", but I
> still cannot understand WHY the phone techs could not accomplish in 3
> weeks what it took me about a 1/2 hour to do, all told. I still shake
> my head over that one!
> 
> James, you shouldn't have any problem as long as you have the right
> software & modem type for your 6500 & call your ISP Server for new
> settings.

You truly are an inspiration Ginny. Seriously. This tale has
cheered me up and I will think about it as I stare into my own
future (I am no spring chicken...). The image of those
techies... yes that is just what they would say: "Oh, you've got
a Mac!" Here in Sydney, we have some major telephone companies
who mostly ensure that they say in their ads that ADSL
connections for Macs are "not supported", though I understand
they work fine for those who have them.

David Elmo


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