To Roger, Ralph and other interested parties:

We have made some progress in connecting with a tech support person at Star
Micronics who knew lots more than the first guy. After two hours on the
phone, we mentioned that the computers were Dell's. The printer self tested
perfectly once disconnected from the computer! He did some research through
his customer support database and found that apparently Dell has some com
port driver issues, specifically with regard to buffers. Other Star
Micronics users have experienced similar problems with their printers on a
Dell serial port. We contacted Dell Tech Support by phone twice and were
twice referred to other departments. What a run around! We decided to email
their tech support and see how that goes. We also have the name of the SM
client who had the same problem. If all else fails, we'll call him!

I'll keep you posted. Thanks, again.

Carol Warman
Computers Were Us, Inc.
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
_________________________________________________
> Hi Carol,
>
> I don't know about Access, but I do know that with most printers you
> communicate using escape codes.  In order to do that you will need the
> Users Manual for your specific printer in order to discover how they want
> the codes entered. You will also need to find out how to enter
> the codes in
> your application using the decimal 27 or hex 1B <esc> code,  however it
> allows you to put in the characters and then the specific code
> that follows
> for your printer.
> I suspect you were on the right path with the vendor tech
> support, you need
> to ask how the escape codes (<esc>+number) get entered into the
> application
> you want to communicate with the printer.
> Roger Williams
>
>
>
> >Date: Wed, 30 Jan 2002 17:13:47 -0800
> >From: "Carol Warman" <[EMAIL PROTECTED]>
> >Subject: PCWorks: Access VBA Question
> >
> >This is an Access 2000/2002 VBA question that I have posted to numerous
> >Access forums with no answer received. I'm hoping that someone
> in this group
> >can help or knows of someone who can help.
> >
> >I have a requirement to send a hex string to a POS receipt
> printer from Star
> >Micronics. Once the printer receives this character, it is
> supposed to cut
> >the roll paper. The vendor's tech support has been of little help. They
> >claim they are not programmers.
> >
> >Question: I have tried inserting a text box control in the
> report footer and
> >inserting the hex characters in it via VBA code but this does not work. I
> >have tried using both a regular font and a control font that I
> presume was
> >installed with the printer driver.
> >
> >What is the standard way used to send special control characters to a
> >printer? Should I be using a text box or some other control?
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