Chuck,  I'm afraid you and Peter were correct, it is a scrap heap job.  Thanks also to 
John - if only it could have been that
simple!

Jim, in sunny Brisbane, Oz


Charles Harris wrote on Friday, April 26, 2002 1:18 AM
Subject: PCWorks: Re: HP 692C won't print in Black


> Hi Jim and all,
>
> Original Message:
> Date: Thu, 25 Apr 2002 14:39:21 +1000
> From: "Jim Cladingboel" <[EMAIL PROTECTED]>
> Subject: PCWorks: HP 692C won't print in Black
>
> Hi all,
>
> A friend owns the above printer which has suddenly refused to print
> anything using the black cartridge, not even a test page.
> But it will print using the colour cartridge.  A brand new black
> cartridge was tried, but same result.  There is nothing
> wrong with the cable or pin connections, and no new software has been
> installed on his very basic W95B PC.  Can anyone offer
> an explanation, or cure, for this problem?  Or is the HP due for the
> scrap heap after just 3.5 years moderate use?
>
> TIA for any advice,
>
> Jim, in sunny Brisbane, Oz
>
>
> Reply:
> Wow!  You got an inkjet printer to last 3.5 years?  Attempt to clean the
> printer cartridge and surrounding area with a clean rag.  Try RAW instead
> of EMF (or vice-versa) under Spool Settings.  Try uninstalling the whole
> shebang; printer and software.  See if you can reinstall with only the
> drivers, i.e., without additional "helpful" software.  If there really is
> a hardware problem, then most likely the mainboard in the printer is
> shot.
>
> Chuck
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