Like Ralph said, that could be *ONLY* the chipset and not the actual modem brand. I come across this a lot since the customers usually lose their driver CD(s). If this is a driver issue, you can *sometimes* get a suitable driver by searching for the chipset #. This will be on the largest chip on the modem. Start by searching for the ENTIRE #, then if you can't find anything start removing characters after any - or / . Like 12345-123 it may be, and if you find nothing on that, try 12345-12, etc.
Usually on modems there is either a sticker with an ID string on it and part of that can be the model #, or on the modem you'll see a # or two silk-screened. Search for them the same way. It's best to do this first since these would be the actual modem model # more so than the chipset #. You can post all the #'s you see on it and I can usually pick the model #. Is this a stand alone modem or a sound card/modem combo? If the latter, drivers will be more difficult to find. If it's a stand-alone, sometimes sound card drivers must be installed first, or sometimes sound card drivers must be installed AFTER the modem drivers. This just depends on the hardware. That PCI communications device in the DM could be for the sound card, OR the modem. Even after finding the correct drivers, you can still have problems if the COM ports are not correct. Some modems must be on specific COM ports to work, so you may have to change that around. If you changed anything around in the BIOS, this could also be a problem. Even if you didn't change anything, if the PC was disconnected from power for too long, it could have been cleared. One way to check that is go in the BIOS and see if the date is still correct. If it is, then you can at least rule that out. -Clint God Bless Clint Hamilton, Owner http://OrpheusComputing.com ----- Original Message ----- From: "Jeff Dougherty" < I have a customer computer I had to run F-Disk on to get ME to install. Now I have every thing up and running except the modem. The modem is Conexant and seems to install fine, but an error when I try to dial out. In system properties, the only error I have is this PCI communications device. I can not find good drivers on the set-up disk or the ME disk. This is an HP computer, quite a few years old as it came with WIN 98... Can anyone think of something I may be missing on this install? Also, This thing is installing two COM ports. I have the modem set on COM 1. I've uninstalled all these and the sound card drivers and restarted, but I still come back to this. Thank you. Jeff ============= PCWorks Mailing List ================= Don't see your post? Check our posting guidelines & make sure you've followed proper posting procedures, http://pcworkers.com/rules.htm Contact list owner <[EMAIL PROTECTED]> Unsubscribing and other changes: http://pcworkers.com =====================================================
