A friend of mine had a pc problem that some of you may find interesting. He bought a new Hewlett Packard pc. After hooking it up, he tried to get on PeoplePC, which he had always used on his old computer. On the new one, he could not connect to peoplepc. He took the computer back to Circuit City. They plugged it up and had no trouble connecting to peoplepc. He took it back home and tried several more things. He had a local computer expert come to his house and try it. He met with no success, but took it back to his shop and was able to reach peoplepc easily there. My friend called the telephone company and had them come out and check his phone line. (He can still reach peoplepc with his old computer.) The phone repairer could find nothing wrong with his wiring, but he did replace the wall plugins. Still no luck. For over five weeks he had been in tourch with Hewlett Packard. Every time he contacted them, they had a different thing for him to try, which he did.

Finally he sent the new computer back to HP and they refunded his money. He then bought a new Compaq computer. Had same problem....could not connect to peoplepc. One day he was telling a young carpenter who was working on a house next door about his problem. The carpenter said he was a computer nerd and said that he would check the computer. He came over and did several things with the same result.

Finally the carpenter was able to get the computer to connect with people pc. He didn't solve the problem, but he did find a way to make it work. When he clicked on the peoplepc icon, a message would appear saying that the phone could not connect to peoplepc.

Finally he found something that would work........He pushed the pp icon, and in a few seconds he could hear a dial tone (whick he could not get before). He lifted the telephone receiver and people pc opened on his desktop. Then when he tried to get on Outlook Express, a message came on saying that he was not connected to the internet (though he was connected to PeoplePC) and they asked if he wanted to connect to the internet and he clicked on yes. He then put the received down and he was on the internet.

Have any of you ever heard of something like that? Can you explain why the method that the carpenter used worked? My friend is just happy to be able to use it, even in such an unorthodox manner. But I am curious about this. Why would his four year old computer reach peoplepc fine and the new ones would not? Why should he have to lift the receiver and then put it down when he got on the internet? I'd appreciate your input on this.

Ann Parker
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