Woo-hoo!! I finally found the setting. It should have been obvious. IE/Tools/internet options/advanced. Then uncheck box for "reuse windows for launching shortcuts".
Thanks again for your help, Marlene -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Marlene Coldwell Sent: Monday, August 21, 2006 03:19 PM To: [email protected] Subject: RE: PCWorks: Re: pcworks- New window in Internet Explorer. Hi, Thanks to all who responded. I'm afraid I did not explain the problem very well :-(. I'll try again. I open an instance of Internet explorer and go to www.shopkey5.com (from there everything is password protected). Everything is fine until they need to go to another site to order parts. They use the icon in the quick launch toolbar to access the parts order page. When they click the icon in the quick launch toolbar, the page that has "shopkey" on it is the one used to open the Parts order page. This happens even if I have another instance if internet explorer open with the focus on it. In other words say I have two browser windows open, www.shopkey5.com and www.google.com. I opened shopkey first, then Google. The focus is on Google. I click the parts warehouse icon in the quick launch toolbar and instead of opening in the window where google is, the parts warehouse page opens in the window where shopkey was. I have made a screen shot which may further explain the problem. http://www.asos.us/ieprob.htm . Sorry it's kinda fuzzy, but if you look closely, you can see that google is in focus, yet clicking on the little wrench (wrench head Icon) in the quick launch toolbar results in wrench head being opened in the window where shopkey is in the screen shot. I'm sure there's a setting SOMEWHERE, but I have not found it as of yet. All three of our pc's react the same way, so I am assuming this is a default setting. Holding the shift key while clicking does not appear to make a difference. I have not tried other browsers although I may have to resort to that. The guys are VERY resistant to change, and it was super to get them to go along with the online version. This saves me from having to copy 7 DVD's worth of information to our hard drive every quarter. Thanks again for all the replies, Clint, Peter, and of course John, -----Original Message----- > >Ok guys, here is the scenario: >One technician goes to the online version of our automotive repair >program. The next tech comes along and clicks the icon to open the >online parts warehouse. This is where the problem comes in. Even if we >open a new window, it still closes the repair program and opens the >parts page. Very annoying to the first tech who comes back a few >minutes later and then must enter the vehicle information all over >again. > >Typing in the url for parts ordering is not an option, because the >login pages have long urls, and the guys are NOT typist :-). I have >looked online, but have not found a solution to this particular >annoyance. Anyone have any ideas out there? > >Thanks, >Marlene Hi Marlene, Assuming you're using IE, as a practical workaround try holding down the Shift key when clicking to open the second window. With earlier versions of IE this should result in a new and independent window opening, without affecting the original, and you can alt + tab quickly back and forth between the two. If this is what you're already doing when you say "even if we open a new window ...", then my apology for butting in. If the problem is at the server you could quickly test this experimentally by trying to simultaneously access the two URLs from two different computers (or from two different browsers running on the same computer). Cheers, John S ============= PCWorks Mailing List ================= Don't see your post? Check our posting guidelines & make sure you've followed proper posting procedures, http://pcworkers.com/rules.htm Contact list owner <[EMAIL PROTECTED]> Unsubscribing and other changes: http://pcworkers.com =====================================================
