These questions are easier to deal with when more info is included, like
the Router make and model, the computer model and the OS.
In your case I would reset the router to its defaults (Usually a button
on the back) and start over.
Settings are controlled by a web interface stored in the router, which
you can access through your web browser. The address will be specified
in your manual.
You can run the wizard, if you prefer, but you'll have more control, and
a better understanding of this device if you use the web interface.
Vernon Zigler wrote:
Yesterday I was on the phone with Netgear rep in India for almost 2
hours. He worked very hard helping me and we did correct most problems
but it still isn't working.
It appears the router is sending to the laptop but the router isn't
receiving from the modem. In the lower right corner of the desk top the
icon says strong signal, download speed 36m or g. But I can't connect to
the internet with the browser.
When we went to the Netgear wizard it checked and told us I had a static
connection but today I went to the web page of the ISP and it says it is
dynamic. DHCP or something like that.
Is this the problem?
There is only one computer here, it is not a network, just want to use
the laptop anywhere in the house. Before I had to hook up the router
from the LAN to the computer to use the wizard, do I need to do that again?
Thanks
Vern
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