Does anyone have any experience of the subscription technical help service provided by Zone Alarm.
I passed my problem to them on 23 March but have received no reply.
If I had not taken my own action I would probably still not have any net access. I upgraded to the latest version where the icon in the task bar is changed to a gray Z and on rebooting Zone Alarm disappeared only to suddenly reappear a day later but giving considerable difficulty in accessing the net. I found a web site which explained how to uninstall the prog including the bits left behind.
Is there any recommended alternatives to Zone Alarm.
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