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Thanks, Don. But, I've already done these things dozens of times on dozens of machines (I support Acrobat on 900+ machines). Sometimes flattening and/or reinstalling fixes it for a while - and then it breaks again. And, sometimes it has no effect. Sometimes a simple reboot will flip the behavior as well. This is not a simple problem that can be fixed in the normal fashion. This might very well be a bug in Acrobat, but bugs don't seem to be logged anywhere? > > The PDF list is a service provided by PDFzone.com | http://www.pdfzone.com > __________________________________________________________________ > > If all other programs are working correctly - uninstall Acrobat and then > reinstall. You may need to uninstall each plugin first. > > If all programs are unpredictable - wipe the hard drive and reinstall the OS > and all programs. You may need someone very computer literate. My > experience seems to indicate that most 12-year olds know more about > computers that some "pros". Good luck - When you get it fixed you might try > to limit what the kids can do on the computer in the way of adding and > deleting files. > > Don > > ----- Original Message ----- > From: Dr. Jeffrey Race <[EMAIL PROTECTED]> > To: PDF list <[EMAIL PROTECTED]> > Cc: Jeffrey Race <[EMAIL PROTECTED]> > Sent: Thursday, June 12, 2003 1:08 AM > Subject: [PDF] Acrobat Reader 5 malfunction (on Win98) > > > > > > The PDF list is a service provided by PDFzone.com | http://www.pdfzone.com > > __________________________________________________________________ > > > > Someone (probably my [11-year-old] daughter) has been fussing with the > > Win98 partition on my work machine. Now when I try to open Acrobat > > Reader 5 I get 10 successive error messages "The plugin is incompatible > > with this version of viewer". Eventually Reader opens, but it behaves > > strangely: there is no help, no page numbers are displayed, and I cannot > > find a way to back up a directory without opening pull-down file menu. > > > > Clues, anyone? > > > > Thanks for all help. > > > > Jeffrey Race > > > > > > To change your subscription: > > http://www.pdfzone.com/discussions/lists-pdf.html > > > > > > > > To change your subscription: > http://www.pdfzone.com/discussions/lists-pdf.html > To change your subscription: http://www.pdfzone.com/discussions/lists-pdf.html
