Graywolf wrote: > Ah the old toss it in the trash trick. > > When I was in the Air Force a long long while back my parents > decided to toss out those boxes of old books I had, including > a first edition of "The Swiss Family Robinson". On the one > hand, I had only paid 99 cents for it. On the other, it > really was worth about a thousand dollars back then, and who > knows what today. > > Your friend has my heart felt sympathy.
Ouch! What a way for a first edition to go. This parcel delivery business really baffles me. It wasn't that long ago when the adverts of the various companies reflected what happened in real life - you pay the company to deliver it for an agreed fee upfront (excluding customs or duties where applicable), they take care of it and deliver it to the door and hand it to the recipient on receipt of a signature. Somewhere in delivery world, a new order has taken over. Perhaps I need to read the get out clauses for such companies in depth, but with the number of complaints I hear, it is impossible for management not to be aware of this as an issue. So I expect it comes down to percentage and number of claims that are acceptable per van delivery trip. My guess is they are now on the limit of how much they can expect a delivery driver to do, before his/her corner cutting really shows. So many big companies, when they start out, talk about making money as a by product of their quality. Most go from quality to quantity pretty quickly. And it shows... Malcolm
