I returned a defective 540 flash (stuck on 16mm) and an under warranty K10D (SD slot would not 'hold" onto the card). In each case, at their instruction, I downloaded paid shipping labels and ultimately received the replaced flash and repaired K10D at no cost.
Jack --- William Robb <[EMAIL PROTECTED]> wrote: > > ----- Original Message ----- > From: "Jack Davis" > Subject: Re: DA* 16-58/2.8 and the flat focus problem > > > > Yes, in many areas, the customer is put in charge of QC. If it > isn't > > noticed, the manufacturers saves on their QC budgets. > > It does, however, place the supplier in the position of buffer, > therein > > making it important to deal with a reputable supplier such as B&H. > > I've decided that dealing with a store that is local to me is the > best way. Nothing wrong with > B&H, but I kinda like being able to deal with a real person rather > than a voice on the > telephone. > Out of curiosity, when you buy a junk product from a place like B&H, > do they pay the return > shipping on the defective product, and then pay the reship out of > their pocket or do they jack > that onto the customer? > Any savings you realize by buying from them would be eaten up awfully > quickly if you have to pay > three times for shipping to get one product that works. > > William Robb > > > -- > PDML Pentax-Discuss Mail List > PDML@pdml.net > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above > and follow the directions. > __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
