From: Jeffery Smith
After months of trying to get Leica to return an email or phone call,
I was so burnt out I just decided to put it behind me as a very
costly mistake. I was literally calling the service manager every 15
minutes for hours at a time only to be told by his secretary (every
15 minutes) that "He just stepped away from his desk." They have very
effective obstacles.
Regards,
Jeffery
I wouldn't even have wasted a month on Leica. I'd call them one time. If
they won't stand behind their merchandise FUCK 'EM!
I'd have returned it to B&H for a refund. IF B&H didn't want to provide
that refund, I would have contacted the NY State Attorney General's
Office ... among others.
I would also have contacted my credit card company and disputed the charge.
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