Followup: Sandisk asked for a bit more documentation (including the serial number printed in light grey-on-black on the back of the card) and have issued an RMA.
I got an apology that the 30MB/s card is no longer available and they will be replacing it with a 45MB/s card (more than the K5 can shove at it, but hey). So I've printed out the UPS label, boxed up the old card, and shipped it off to SanDisk. They made it clear "we will not ship warranty replacement cards without return of the original product" so I expect within a week or two my bum card will be replaced with a shiny new one. That went about as simply as one could hope for! On Aug 6, 2014, at 23:56 , P.J. Alling <webstertwenty...@gmail.com> wrote: > I've gotten a couple of card error messages on older class 4 4gb Sandisk > cards I originally used with the K20D. They worked fine until I attempted to > use them in the K-5II. The card access light came on, I tried to format the > camera reported card error. On the first, I tried putting the card into the > K20D which then formatted the card and it worked fine, the second card > appeared to format in the K20D but then failed when I attempted a test photo > with the K20D. The first actually worked in the K-5II after being formatted > by the K20D. I don't really trust that first card, but it's there in a > pinch. I figured I'd take advantage of the lifetime guaranty from Sandisk, > but gave up after realizing I couldn't prove I actually bought the card. > Both cards were bought at the same time, and neither had given me any trouble > before. Maybe it was just their time to fail. > > On 8/6/2014 3:10 PM, Charles Robinson wrote: >> I took my card out last night to load some images, and left it on the desk >> overnight. >> >> This morning I found the card on the (carpeted) office floor. I picked it >> up, popped it back into the K5 and turned the camera on so I could format it. >> >> Turning the power on, there is about a 3-second pause (no lower-right access >> light as is normal upon power-up) and then a "card error" message. >> >> I turned the camera off, and upon removing the card, I noticed that it was >> VERY WARM. Repeating the cycle yields the same results. >> >> There are no external signs of damage - but I guess it's remotely possible >> that my office chair rode over it on the carpeted floor. >> >> Has anyone else ever seen a failure like this? How is Sandisk to deal with >> in terms of checking out warranty coverage? I may or may not have the >> packaging and receipt from 2+ years ago when I bought it... >> >> -Charles >> >> -- >> Charles Robinson - charl...@visi.com >> Minneapolis, MN >> http://charles.robinsontwins.org >> http://www.facebook.com/charles.robinson >> >> > > > -- > I don't want to achieve immortality through my work; I want to achieve > immortality through not dying. > -- Woody Allen > > > -- > PDML Pentax-Discuss Mail List > PDML@pdml.net > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and follow > the directions. > -Charles -- Charles Robinson - charl...@visi.com Minneapolis, MN http://charles.robinsontwins.org http://www.facebook.com/charles.robinson -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
