Hi Ann, 
Don’t load the paper prior to hitting print, just leave it in the feed tray and 
let the printer load it. 
Best,
Paul
> On Aug 15, 2016, at 9:54 AM, ann sanfedele <ann...@nyc.rr.com> wrote:
> 
> Trying to say this simply (difficult for me)
> 
> I open the file I'm going to print in Elements 10  - hit cntl p or print from 
> the file drop down and the window with the settings comes up..
> I set those and then hit print within that window.  the printer monitor 
> window comes up showing me the page is printing, but it isn't - instead, it
> ejects the paper - still shows me it is printing. sometimes it DOES print 
> right away - butmore often than not it just sits there saying it is printing 
> and
> it isn't. sometimes I've beenable to coax it by stopping the printing, 
> emptying the queue and then starting the process over.
> 
> 
> This doesn't happenwhen I print using the R220 - , which occasionally just 
> annoys me by saying the paper isn't loaded correctly. Also,
> when I shut down the computer and restart in the morning the print details in 
> the print window go back to plain paper and R220 etc.. it doesn't
> hold the last setting I've used..   yes, the R220 I guess is set as my 
> default printer and the r2400 as the secondary..
> 
> anyone?
> 
> thanks,
> ann
> 
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