It's nice to hear that you received a good treatment by Precision.
Having had some less than pleasant customer service, and having seen numerous accounts from other people, I understand Larry's reservations against sending the camera to them.

I've spoken with several repair shops in Houston and Austin, and except one, all, essentially refuse to work on Pentax cameras because it is extremely hard (to impossible) to get parts from Ricoh/Pentax.

It is a hearsay, but the owner of one of the repair shops in Houston told me that one of the (essentially two real) photography stores in Houston stopped carrying Pentax gear because of the problems dealing with the manufacturer.

As for your mishap, I assume you know the difference between a dynamic force and a static one.
This video is a good demonstration of that:
https://www.youtube.com/watch?v=wZCFo3Lcbx8
In any case, it sounds your saved your equipment from a more serious damage (as well as the floor of your car! ;-) )

Cheers,

Igor


Stanley Halpin Fri, 07 Jun 2019 10:45:37 -0700 wrote:

I sent my K-1ii to Precision last Friday. Received the repaired camera back today, one week elapsed time including shipping. I don’t care for the $353 flat price, but I am impressed with their quick turnaround. [When they don’t need to wait for parts.] And whatever the specific repair, they do a complete CLA while they have the body.


In my case the repair was to the LCD. I know the “legs” are strong enough to hold the weight of the body, I have seen images online of people extending the LCD and holding the camera that way. What I found out the hard way is that the leg-to-body connection is not strong enough under stress. I.e., when my camera (with 24-70mm attached) started to slip off the car seat and I grabbed for it and somehow caught the edge of the retracted LCD and it jerked open from the weight of the falling camera and one leg popped loose from the body channel. It seemed that it should have just popped back in, but I didn’t see an obvious way to do that and was hesitant to apply a lot of pressure and possibly screw it up even more. The good news in the whole story is that my grab onto the camera via the LCD slowed the fall enough that there was virtually no impact of the body-plus-lens on the floor of the car.

stan

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