William, Sorry tale. Wish you luck with those dopey people. It stinks when you send your equipment to the manufacturer for repair becasue you assume they know what they're doing repair-wise only to find out that their customer service is sooo bad.
I'd ask for a heafty discount, like the labor charge. See if you can't get them to charge you for parts only. Seems fair to me. -Brendan MacRae - This message is from the Pentax-Discuss Mail List. To unsubscribe, go to http://www.pdml.net and follow the directions. Don't forget to visit the Pentax Users' Gallery at http://pug.komkon.org .