Harry,
I failed to type "upgrade support", implying the typically included
first year Software Assurance.
As for the bugs and your comments. I don't believe that perfect,
bugless, software is a reality but there are just too many significant bugs in
Altium's releases. I figured the internal pads missing from ODB++ output is
just the best example of that which I have seen recently. Your comments also
show why BETA testing is not a suitable means to catch bugs, nothing says that
any particular BETA test or BETA tester will actual try or use any particular
feature, that is for ALPHA testing to confirm for all product features. No if,
ands or buts about it.
Then of course there is Ton's claim that he had reported it Altium well
prior to AD6.0. So is it a feature (ODB++ support) or is it a boondoggle money
grab? In my books, if you sell a feature then it had better be usable by the
majority of typical users. Missing internal pads don't pass that case.
Sincerely,
Brad Velander
Senior PCB Designer
Northern Airborne Technology
#14 - 1925 Kirschner Road,
Kelowna, BC, V1Y 4N7.
tel (250) 763-2329 ext. 225
fax (250) 762-3374
-----Original Message-----
From: Harry Selfridge [mailto:[EMAIL PROTECTED]
Sent: Friday, March 17, 2006 8:26 PM
To: Protel EDA Discussion List
Subject: Re: [PEDA] Here is the Snake Oil, straight from the snake's
mouth.
How did you conclude that the software is being sold without
support? You don't need "Software Assurance" to post on the forum
and get help straight from the Altium programmers, and you don't need
it to get the patches which are automatic via the web (or can also be
manually downloaded and installed if desired). The CEO of the
company has personally gone on written record that patches would
continue to be provided as part of the purchase price of the program,
and would not be subject to separate charges. You don't have to buy
"Software Assurance" unless you want it - I didn't choose to buy it
when I sent in my purchase order for AD6 in December 2005.
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