chromatic wrote:

> I just went through a sampling of fail reports for my stuff.  There was one 
> legitimate packaging bug, and a couple of legitimate errors due to updates to 
> Perl.  About 35% of the other reports are these.

I just went through a sampling of *recent* fail reports for your stuff.
 Funnily enough, they were all reports from me although I didn't intend
for that to happen.  They all looked like they contained a reasonable
amount of information, at least when you consider that they're automated
reports.  If you need more information you know where to contact me.

> I love the "Illegal seek" error message:
> 
>       http://www.nntp.perl.org/group/perl.cpan.testers/2007/09/msg602208.html

If that happened in my code I would at least want to find out some more
about it, perhaps by emailing the tester.

> Pod::Man is broken.  Think about that for a while:
> 
>       http://www.nntp.perl.org/group/perl.cpan.testers/2006/01/msg286775.html

You wouldn't be the first person whose code tickled a bug in a core
module.  The most useful response is to say to the tester "thankyou, but
this isn't my bug" or to notify whoever is responsible for Pod::Man
yourself.

> No information; useless:
> 
>       http://www.nntp.perl.org/group/perl.cpan.testers/2005/07/msg221656.html
>       http://www.nntp.perl.org/group/perl.cpan.testers/2006/02/msg290834.html
>       http://www.nntp.perl.org/group/perl.cpan.testers/2005/07/msg223400.html
>       http://www.nntp.perl.org/group/perl.cpan.testers/2005/07/msg223401.html
>       http://www.nntp.perl.org/group/perl.cpan.testers/2005/07/msg223402.html
>       http://www.nntp.perl.org/group/perl.cpan.testers/2005/07/msg222475.html
>       http://www.nntp.perl.org/group/perl.cpan.testers/2005/06/msg216573.html

> What am I supposed to do?  Reply to the reporter?  "I'm sorry, this report is 
> useless!  Please fix your installation of Perl and try again."

When people say that to me, I take the time to find the bug in their
code and tell them, or I fix my shit, or I say "thanks, I've now
reported the bug to its real owner".

But it's nigh-on always a bug in their code.

-- 
David Cantrell | http://www.cantrell.org.uk/david

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