Gregory Stark wrote:
As an aside, you've reminded me about another thing that bothers me about
Bugzilla and RT. In both cases they seem to put a lot of focus around the idea
of "searching" bugs. I don't really get why.

Maybe it makes sense if you plan to be like Mozilla and have 8-year-old bugs
that nobody ever sees let alone updates, but surely that isn't the goal.



No, there are several perfectly good reasons. It seems unlikely that you have never actually used bugzilla in earnest or you would not have made this comment.

First, there are reports that get marked "not a bug". If somebody has found some behaviour that might be a bug, then being able to search for similar reports in the past and see the response is very valuable (and saves developers from having to give the same answer over and over)

Second, the system is used to track features as well as things that are strictly bugs. So, for example, you can find the response to a previous feature request.

A list of open feature requests in effect gives you a TODO list for nothing.

cheers

andrew


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