Robert Treat wrote:

On Fri, 2003-11-07 at 15:28, Andrew Dunstan wrote:


Marc G. Fournier wrote:



On Fri, 7 Nov 2003, Robert Treat wrote:





I know most people have talked about using bugzilla, but is anyone
familiar with GNATS? I'm currently rereading Open Sources and there's a
paragraph or two mentioning it's use and the fact that it can be
interfaced with completely by email.




FreeBSD uses it almost exclusively and it supports email interaction with
the database, but I don't think there are very many good GUI front ends
for it (or, at least, not that I've seen) ...





No.




personal axe to grind?



er, no. I was only agreeing with Marc about GUI interfaces. What axe to grind do you imagine I could have? Postgres is a fine product, and I have been very glad to find that its development process is very open in fact as well as in name. I want to see it succeed. To that end I want to free Bruce and Tom and everybody else from as much drudgery as possible and at the same time make finding out the state of things easier. That's all.


I've never used it, but it's been around a long
time, allows for interaction completely through email (which is how we
do things now), has a web front end for anyone who wants to use it to
use, and as i understand it has a tcl based desktop app for folks to use
as well.  seems it's being dismissed prematurely imho.

Every person wishing to submit a bug will have to have send-pr installed or else we'll get lots of reports not broken up into fields. That doesn't sound like a recipe for success to me.




A few other thoughts:
. the Samba team have apparently abandoned their own tool and moved to bugzilla
. if we used bugzilla this might give some impetus to the bugzilla team's efforts to provide pg as a backend (maybe we could help with that)
. it would seem slightly strange to me for an RDBMS project to use a bug tracking system that was not RDBMS-backed



we serve far more static pages on the website than we do database driven
ones...


*nod* but there has been talk of moving to bricolage, hasn't there?

the software we distribute is housed on fileservers and sent via
ftp, we dont expect people to store and retrieve it from a database...


you're reaching now ...


our mailing lists software actually uses another db product in fact...
let's just get the right tool for the job...



Yes. I agree. Bugs (including enhancements) strike me as a classic case of data that belongs in a database.




. developers are far more likely to be familiar with bugzilla



developers are far more likely to be familiar with windows and mysql as well...


c'mon ...





. are there any active developers without web access? If not, why is pure email interaction important?



for the same reason mailing lists work better than message boards... it's just easier. i'm much more likely to read an email list the scroll through web forms, and if i am going to respond to a bug report, i'm much mroe likely to if i can hit "reply" and start typing than if i have to fire up a browser to do it.


Tom explicitly said he *didn't* want a system where email poured straight into the bugtrack db.


Yes, it is a different way of doing things, and it takes getting used to.




Bugzilla is far from perfect. But it's getting better.




don't get me wrong, i like bugzilla and all, but theres no need to put blinders on...


I don't. But I do think the current processes can stand improvement.



cheers


andrew


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