Just somebody who can keep track of all of the support requests that get posted to the web site for the developers, and whom can sort through the requests to find the common problems, so that we know where to look to fix them. That's really all that needs to be done right now. Later on, the job will be more important in helping with an FAQ and with other user-level problem sorting.
On Thu, 21 Mar 2002, Shannon C. Dealy wrote: > On Thu, 21 Mar 2002, Drew Northup wrote: > > > We need to name a support co-ordinator. Anybody want the job? > > > > What exactly is a "support co-ordinator" and what does the job involve? > > Shannon C. Dealy | DeaTech Research Inc. > [EMAIL PROTECTED] | - Custom Software Development - > | Embedded Systems, Real-time, Device Drivers > Phone: (800) 467-5820 | Networking, Scientific & Engineering Applications > or: (541) 451-5177 | www.deatech.com > > |^^^ | | |^^| |^^^ Drew Northup, N1XIM |^^| | |^^^ \ / /^^\ /^^~ |__ | | | | | |__| | |___ \/ |__| |__ | | | | | | www.plex86.org | | | /\ | | | \ ___| |__| |__| |___ web.syr.edu/~suoc/ | |___ |___ / \ __/ __/
